New mail does not come into inbox unless I close Outlook

  • Thread starter Thread starter Joanna
  • Start date Start date
J

Joanna

I am not receiving new email messages in my inbox when
they are sent. When I close out of Outlook all together
and come back in, new messages are in there that were
sent an hour ago. I have my mail delivery set to my
mailbox on our exchange server. Any ideas?
 
I assume that you have an Exchange account. The problem is that the
information that Exchange is sending to Outlook to let it know that a change
has occurred in your mailbox is being blocked by something. Have your
network administrator look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052, which could
be the problem. If nobody can figure it out, try applying the registry
changes in http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572
(Outlook 2002) or
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849 (Outlook
2000) to make Outlook start asking Exchange for change information rather
than waiting for Exchange to tell it.
 
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