New installation hanging

  • Thread starter Thread starter Ken Balch
  • Start date Start date
K

Ken Balch

Hi,

I just upgraded to WinXP SP2 from WinME. Right-clicking on the desktop
now hangs Windows for about 30 seconds, after which it seems to reset
itself without actually rebooting.

Any ideas?

Ken Balch
 
Hi Ken,

Right-click is slow or weird behavior caused by context menu handlers:
http://windowsxp.mvps.org/slowrightclick.htm

If you're using older version of DivX product, see:
Right click causes and error and crashes Explorer.exe after installing Windows XP SP2?:
http://www.winxptutor.com/sp2/divxcrash.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


Hi,

I just upgraded to WinXP SP2 from WinME. Right-clicking on the desktop
now hangs Windows for about 30 seconds, after which it seems to reset
itself without actually rebooting.

Any ideas?

Ken Balch
 
Hi,

Thanks for your response. I tried both links and both solutions.
Neither solved the problem. I don't seem to be running DivX (no entries
for it in the registry), and disabling the non-Microsoft context menu
entries didn't help, either.

If I didn't need XP to run Photoshop Elements, I'd go back to ME in a
heartbeat. Any other ideas for possible solutions?

Regards,
Ken
 
Ken,

Right-clicking a blank area in the Desktop launches the context menu handlers present under:
HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers

Note that some graphics drivers / software add a context-menu entry to the above registry path. If you've verified that and the problem persist, then no further ideas on this.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


Hi,

Thanks for your response. I tried both links and both solutions.
Neither solved the problem. I don't seem to be running DivX (no entries
for it in the registry), and disabling the non-Microsoft context menu
entries didn't help, either.

If I didn't need XP to run Photoshop Elements, I'd go back to ME in a
heartbeat. Any other ideas for possible solutions?

Regards,
Ken
 
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