New install USB and Audio problem

  • Thread starter Thread starter kleefarr
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kleefarr

Installed Win XP SP3 all updates except IE8.

Using this motherbaord..

http://www.gigabyte.com.tw/Products/Motherboard/Products_Spec.aspx?ProductID=2889

Checkdisc is fine. ANd Seagate tools for Dos reports the HDD as good.

Voltages and temps are normal.

Have disabled USB in BIOS for now and will concentrate on Audio.

I uninstalled all USB and Audio related drivers in Device manager and then
rebooted to normal. Winodws detected the drivers and installed them, I had
the motherboard CD in. When it went to restart, it frooze before restarting
as before, did not run in normal mode again either.
I am using that PC now. It runs fine without USB and Audio enabled.
Uninstalled drivers for both USB and Audio again. This time I Disable only
the USB in BIOS and let the PC start normally.
Windows detects 'Audio device on High Definition Audio Bus'. I update the
driver manuallvia the device manager with the motherboard CD in .Drivers load
- 'Finished loading Realtek High Definition Audio'. A few seconds later the
speaker icon appears. No lock up.
Restart PC - Audio on shutting down but then freezes when it gets to logging
off screen. Have to soft power off.
Restarts with audio on normal boot but then freezes on loading personal
settings.
Disable Audio - Normal boot.
No errors in Event Viewer.

It doesn't matter which way I load the drivers, I always get a lock up. But
no lock up when USB and Audio disbled in BIOS.

Driver problem? I'm pulling my hair out now.

Oh, this is a revamped Packard Bell machine. Old one was over heating.

Now works fine except USB and Audio.

I did try without front USB and Audio attached, same thing. But I think
will need to rejig the pins for the new board.

Audio pins positions here..

http://i22.photobucket.com/albums/b347/KBL007/FPAudiopinsettings.jpg?t=1244646903
 
Try installing the chipset installation utility for the board,get it from
mfg (intel,
amd,etc),the newest utility isnt always the best.The chipset utility gives
xp the
configuration of audio & usb,among other areas...
 
Have already attempted that.
I'm currently in contact with Gigabyte. As bothe USB and Audio are not
working when enabled it has to be something to do with the board and probably
the South Bridge Intel ICH7.

This was a new board, so won;t have any trouble getting a replacement. WIll
be a pain having to wait for it though.
 
The motherboard manufacturers are obviously off over the week-end. No replay
to my last email to them.
I'm pretty certain that the lock ups are being caused by the Hi Def Audio
driver. Although I got hold of a new version of it WMD_221, but still getting
lock up with audio enabled.
I know that the sound is working as I hear the closing down sound, but when
it reboots after loading the driver it freezes on the 'loading personal
settings' window.
I have never known a more annoying audio problem.
 
RMA'd this board and had a new one back in a week.
Everything installed straight away without any of the previous problems. 8)
 
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