G
Guest
Hello:
I recently installed XP sp2. Every time I boot up XP launches the "New
Hardware Found" wizard for a local HP printer.
I have checked first with HP, have reinstalled latest HP driver for XP, and
tried their suggsetions without success. They have suggested it is an XP
problem and I should try uninstalling SP2 next.
MS has helpfully posted following article Q298370
<http://support.microsoft.com/default.aspx?scid=kb;en-us;298370>
on this problem.
According to MS's article, the next step is to delete offending registry
key. However, when I attempt to delete key, as instructed by MS article, I
get error message advising key can not be deleted. Can anyone explain why
this happeneing, what i need to do complete MS recommended fix or whether I
should reinstall sp2?
Look forward to all suggestions.
I recently installed XP sp2. Every time I boot up XP launches the "New
Hardware Found" wizard for a local HP printer.
I have checked first with HP, have reinstalled latest HP driver for XP, and
tried their suggsetions without success. They have suggested it is an XP
problem and I should try uninstalling SP2 next.
MS has helpfully posted following article Q298370
<http://support.microsoft.com/default.aspx?scid=kb;en-us;298370>
on this problem.
According to MS's article, the next step is to delete offending registry
key. However, when I attempt to delete key, as instructed by MS article, I
get error message advising key can not be deleted. Can anyone explain why
this happeneing, what i need to do complete MS recommended fix or whether I
should reinstall sp2?
Look forward to all suggestions.