New email address

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a number of business contacts in BCM. Several have recently changed
email addresses. If I delete the old address in BCM and replace it with the
new one will the items that are linked to the contact (via the old address)
stay linked? And when I run automatic linking with I continue to see both
items sent to the old and new address?
 
Hi Jmgreen,

If you change the email address of the contacts they will retain any
previous emails already linked to the account via the old email address.
They will also get linked to any new emails from the email address they are
changed to.
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