New Drive Help

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Guest

I have a Dell 8200 with a WD400BB 40 GB. I purchased a Seagate ST3250824A
250GB drive. I have had problems installing it. I have them both set up with
the jumpers at Cable Select. The Bios recognize the sizes of both as they
are. Disk Management only shows

Disk 0
Basic 232.88 GB online
DISK2_VOL1 (c:) 128.00 GB NTFS Healthy (System)
___________________________________
104.88 GB Free Space
__________________________________
Disk 1
Basic 37.27 GB Online
31 MB FAT Healthy (EISA Configuration)
_____________________________________
Local Disk (E:)
37.24 GB NTFS
Healthy (Active)

Sudden'y my Windows XP Small Business shows 0.0 in Control Panel, Programs
and I cannot reinstall it. It keeps saying the the Patch Package won't open.
I have tried everything. Outlook won't run and says Operation Failed when I
try to Send and Receive. Every time I open Word or Excel, Windows Installer
tries to install it again. I have tried to install SP3, but on My Computer,
it still says SP2. In the Registry, EnableBigLba is set to Value 1

Can anyone help please?
Kat
 
99% of the time one must use the jumper pins to master/slave,not cable
select....Also,if you still cant configure,move the new hd to the other IDE
cable,set the jumper pins accordingly....
 
If using Cable Select connect the boot drive with the OS to the middle connector
and connect the drive without the OS to the end connector of the ribbon cable. Also
you should make sure you are using an 80 wire - 40 pin ribbon cable when using CS.

You could also as suggested move the drive without the OS to the Secondary IDE
controller if it's not used up.

Which drive has the OS installed on it?

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
Hi Brian and Andrew,

I'm confused about the boot drive and OS. This is what I did:
I left the original WD drive as the Primary (Master) 40 GB and installed the
new Seagate as the slave.
Then I used the DiscWizard for Windows to copy the original drive's files
etc to the new drive.
Then I made the new Seagate the Master by changing to the black connector
and the WD the slave by attaching the cable's gray connector (middle). Both
set as Cable Select.

How do I tell which drive the OS is on? The drives look the same?
 
You don't say so, but it sounds like you booted up with BOTH drives
connected after the copy. BIG no-no. Put things back as before you
connected the new Seagate and try booting. Also the drives ARE
different, if nothing else, look at the label.
 
Hi Brian and Andrew,

I'm confused about the boot drive and OS. This is what I did:
I left the original WD drive as the Primary (Master) 40 GB and
installed the new Seagate as the slave.
Then I used the DiscWizard for Windows to copy the original drive's
files etc to the new drive.
Then I made the new Seagate the Master by changing to the black
connector and the WD the slave by attaching the cable's gray connector
(middle). Both set as Cable Select.

How do I tell which drive the OS is on? The drives look the same?
Click to expand...

It sounds like you have not cloned the disk so you are still booting from
the old disk. By moving the old disk to the slave position you have changed
its drive letter which is confusing windows and your programs. But I'm
really not sure about this. If the new disk has the OS on it you will be
able to boot from it after removing the old disk.

If the old disk was set to cable select, then your hardware should support
cable select and you should use cable select on both drives. Make sure they
are BOTH set to cable select, don't assume the new drive is configured for
cable select. Place the master(boot) drive at at the end of the cable.
Place the slave drive on the middle connector.

Seagate has some instructions here:

http://www.seagate.com/support/kb/disc/howto/use_dw2002.html

For background info:
http://support.microsoft.com/kb/303013/en-us
http://support.microsoft.com/kb/322389/
http://support.microsoft.com/kb/309000/en-us
http://support.microsoft.com/kb/308424/en-us

Some clarifications are needed.

1. What Windows XP Service Pack are you running?

You seem to be running into the 137BG size limit. You should be running
SP2 but it seeme like you are not. To determine your OS and SP open control
panel and double click system. The System Properties dialogue box will open
and the OS and SP information should be visible.

Alternatively, right click the 'My COmputer' icon and select properties to
see the system Properties dialogue box.

See the above articles for XP support of >137GB drives.

2, Does your BIOS support drives bigger than 137GB?

Check the DEll Site or get into your BIOS and check it out there. Also,
watch the messsages at boot time to see what they say about the size of the
new disk. Maybe DiscWizard can tell you. THIS IS CRITICAL. Your BIOS must
support large drives to get use of the full capacity of the new drive. You
do not seem to have large drive support enabled. I'm not sure if XP or the
BIOS is the problem.

3. Did you 'clone' the old drive to the new drive or did you 'copy' the old
drive to the new drive.

Cloning copies the entire contents of a drive including the OS, certain
boot files, and file tables to the new drive so that the new drive becomes
the new 'boot/system' drive. You can test this by removing the old drive
and placing the new disk at the master position (end) of the cable. If your
system will boot, then you have 'cloned' the disk. If your system will not
boot, then you have not cloned the disk. If this is the case restore your
PC to its old, single drive, configuration and see if it will boot.
Hopefully it will. Seagates instructions are here:

http://www.seagate.com/support/kb/disc/howto/use_dw2002.html

4. Do you want to place the OS and all your files on the new drive?

This will require cloning the old drive to the new drive. Once a
successful cloning operation has been completed, you can use your old drive
for whatever you want. The new drive will have to be the new master and the
old drive the new slave. To test for a successful cloning operation:

a. Remove the old drive and set it aside.
b. Install the new drive at the end of the cable.
c. Boot your PC. Test If your PC runs as it should with all your data and
programs working.
d. Reinstall the old drive at the middle position and repeat step c.. If
all is well, then the clone operation was successful.

5. Do you want to place only your data files on the new drive?

This will only require Formatting the new drive from within windows. You
could install new programs to the new drive or uninstall old programs and
reinstall them to the new drive. Install the new drive in the middle
position of the cable and partition and format it from within windows.
 
Hi Brian and Andrew,

I'm confused about the boot drive and OS. This is what I did:
I left the original WD drive as the Primary (Master) 40 GB and installed the
new Seagate as the slave.
Then I used the DiscWizard for Windows to copy the original drive's files
etc to the new drive.
Then I made the new Seagate the Master by changing to the black connector
and the WD the slave by attaching the cable's gray connector (middle). Both
set as Cable Select.

How do I tell which drive the OS is on? The drives look the same?
Click to expand...

Run Disk Management. The partition that's identified as boot is the
one that Windows is installed on. The partition that's identified as
system is the drive that the Windows boot files are on. Boot and
system can be on the same partition.
 
Thank you to all of you for trying to help me. I have tried everything that
was suggested here to no avail.

I disconnected the new drive that was in C:, and changed the old drive to
Master and connected it to the black end. The pc would not boot up, and the
Bios would not even find the drive.

I reconnected the new drive as Master, and the old drive to Slave. Nothing
changed. The new drive still only gives me 128.00 GB. The apps on my desktop
etc still don't work. They are calling them from C:. I still cannot install
any updates or reinstall any apps that don't work. I tried to get the driver,
the hotfix etc for increasing the size, but nothing works. I have SP2 as
shown in My Computer. Windows is showing on C, and says Disk2_Vol1. Old drive
is on E and says Local Disk.

I don't know what else to do. I'm afraid to reformat the new drive now since
the old drive don't seem to boot now. I don't know why. I'm afraid of losing
all of my files etc.

Any more suggestions?
Thanks so much to everyone!
Kat
 
Kat said:
Thank you to all of you for trying to help me. I have tried everything that
was suggested here to no avail.
Click to expand...

Do you have an XP install CD that you can try a Repair Install with? You may want
to try it on the new working yet somewhat corrupt drive first and only with that
drive installed/connected. First let's see if anything mentioned below helps before
going forward with a repair install.

How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
I disconnected the new drive that was in C:, and changed the old drive to
Master and connected it to the black end. The pc would not boot up, and the
Bios would not even find the drive.
Click to expand...

Shut down the machine and pull the power cord.
Remove the Jumper from the old drive which will set it as Single.
Connect the old drive to end of the IDE ribbon cable that's connected to the Primary
IDE connector on the motherboard. Do not connect any other drives to the cable.
Connect the power to the drive.
Disconnect any other drives and their power on the Secondary IDE.
Replug the power cord and boot the machine.

If the OS boots that's a good thing, Let us know the outcome of installed apps
working or not.
If the OS doesn't boot you could try restoring from a command prompt.

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449/


If no joy, you can try repairing the boot from the Recovery Console.
With your drive selected in the RC you would first want to see if the OS/files are
present on the disk.
For that you would type at the prompt:
c: and press Enter
dir and press Enter.

If the OS/files are present type at the prompt:
bootcfg /rebuild and press Enter ** Note the space after bootcfg
exit and press Enter.

If the OS still won't boot go back to RC and type at the prompt:
fixboot c: and press Enter
exit and press Enter

There is more but I'll wait for you response on results. The first article below
explains the commands.

Description of the Windows XP Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;314058

How to enable an administrator to log on automatically in Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;312149

How to install the Windows Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;216417

How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307654

How to remove Windows Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;555032

http://www.michaelstevenstech.com/moving_xp.html


I reconnected the new drive as Master, and the old drive to Slave. Nothing
changed. The new drive still only gives me 128.00 GB. The apps on my desktop
etc still don't work. They are calling them from C:. I still cannot install
any updates or reinstall any apps that don't work. I tried to get the driver,
the hotfix etc for increasing the size, but nothing works. I have SP2 as
shown in My Computer. Windows is showing on C, and says Disk2_Vol1. Old drive
is on E and says Local Disk.

I don't know what else to do. I'm afraid to reformat the new drive now since
the old drive don't seem to boot now. I don't know why. I'm afraid of losing
all of my files etc.

Any more suggestions?
Thanks so much to everyone!
Kat
Click to expand...




--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
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