I also have the same problem - PLEASE HELP!!!!
I tried to edit the BCM main contact form (I tried to insert a new field - but failed), and now when I try to enter a new contact in BCM or open an existing Business contact, it gives me a message 'the custom form could not be opened. Outlook will use and Outlook form instead. the form used to display this message can not be viewed. Contact your administrator" then when I press OK, I get another error message saying 'Array Index Out Of Bounds'
When I press OK, it opens the contact, but in the form that the normal Outlook contacts uses (ie you can't view Opportunities, etc)
Please Advise how to rectify this, I think I mucked something up when I tried to modify the form! is there a way of reseting this form back to the default??
Could you also please advise of a tutorial of how to add new fields to my existing BCM contacts. ie on the standard forms I would also like to set up fields to record the clients file #, and also would like to change some of the fields in the 'sales stage' section?
Your response would be much appreciated, as I can't use my BCM until this is rectified
Thank yo
Jaso
----- Lou Lavin wrote: ----
I've got the samr problem. Are you trying to sync it to
a PDA, IF so what software are you using
-----Original Message----
When attempting to enter a new business contact the form
which appeared previously, no longer does. Instead a
message indicatining a form to view this is unavailable,
please contact your administrator. ?? It obviously didn't
do this before and I need help returning it back to the
normal form. Please Help!!! thanks, Don