New Browser Windows Problem

[Rob Norris]

Okay, I've had this one before, but I don't remember how
to get rid of it...

I'm running IE6 SP1 on Win98SE. I have a bug which causes
pop-ups and other new windows to not display, unless
I "stop" the page load by pressing <ESC> and then refresh
it with <F5> (I had to do that so I could make out this
(entry).

Meanwhile, the Find On Page (<F3>) function is not
working, either. Any attempt to use it results in a
warning dialogue box that says "Error 35: Incompatible
version of the RPC stub." The browser then crashes upon
acknowledgement of the error.

A few nights ago, I woke up to the discovery that an
update to my antivirus (McAfee) got stalled in mid-
installation due to a script error, and I was forced to
reboot my computer because nothing worked at all! And
this evening, I found the same problem; though I have
managed to continue using my PC, I still the McAfee Update
installation as being "in progress."

At first, I had the feeling the two may be tied together,
but I first noticed this "New Window" problem BEFORE the
McAfee Update problem.

I have run Ad-Aware and I did find an alteration of the
registry key, but I still have not been able to fix this.

HELP!

 

[Jan Il]

Hi Rob

It is likely you have parasites, spyware, adware, malware, or hijackware on
your system causing the problem, which your antivirus will not detect, as it
does not have the same definitions.

Try this and see if it helps if you need to get control of your browser to
download.

Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions

Then do the following to clean the cause from your system:

Download and install, then you *MUST* update the programs prior to running
to be sure they have the latest definitions, then run the programs below.
They are free and very effective. Be sure to run both SpyBot and Adaware,
as what one does not detect the other may. It is important that you do all
the steps and follow all directions carefully:

IMPORTANT:
Before trying to remove spyware using the programs below, download a copy of
LSPFIX from the URL below - some malware may kill your internet connection
when it is removed, this program will enable you to regain your connection.
http://www.cexx.org/lspfix.htm

It is important that you run the programs in the order that they are listed
here. The first three programs will clear your machine of all other items so
that you can have a clear HiJackThis Log for the experts to read and analyze
for you.

(NOTE: If you can not download these programs from the Internet, if your PC
has CD read capabilities, go to another computer with CD-ROM burning
capabilities. Create a folder on the hard drive of the other computer called
HOLD, download the programs to that folder, then burn that folder to a CD.
Copy the HOLD folder to your HD and then install the programs from there
and run them. After you have IE access again, update all programs where
possible to get the latest definitions and run them again to be sure there
are no lingering items on the system.

CWShredder: Free
http://tinyurl.com/2l9kl

SpyBot Search & Destroy: Free
http://download.com.com/3000-8022-10289035.html?tag=lst-0-2

AdAware: Free
http://www.lavasoftusa.com/support/download/

HiJackThis: - Free

Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://www.aumha.org/a/parasite.php#hjt
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is.
Most of what it lists will be harmless or even required, so DO NOT fix
anything yet.

Open the copy of your log in NotePad and make a copy. Then you can go here
to post you log:

Jim Eshelman's site here:
AumHa Forums - HiJackThis section:
http://forum.aumha.org/

Spyware and Hijackware Removal Support, here:
http://216.180.233.162/~swicom/forums/

or Net-Integration here:
http://www.net-integration.net/cgi-...86d536d57b5f65b6e40c55365e;act=ST;f=27;t=6949

or Tom Coyote here: http://forums.tomcoyote.org/index.php?act=idx

<<DO NOT POST YOUR LOG FILE TO THIS NEWSGROUP>>

You will need to register to open a new thread to post you log. It is free,
and no one will Spam you, it is one of many that provides this service. Once
registered, go to the HiJackThis section on the forum list and click to
open. Then start a new post and post your log. The experts there will
analyze the log and report back the results. Please allow at least a few
hours or a days time for a response, depending on when you post the log

Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer

HJT Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42


Hope this helps.

Jan

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