New AVC-3610 Driver Causes Blue Screen

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Guest

After installing the new RC1 release of Windows Vista I proceed to test my
machine setup with my Adaptec AVC-3610 Dual TV Tuner. This is listed as one
of the supported devices on the Vista requirements page. In beta 2 and 5536
there were no related issue with setting up this device. In RC1 the drivers
installed however when downloading the update from Microsoft through Windows
update the download failed. When I went to the device manager, the AVC-3610
FM showed a yellow exclaimation. When I tried to repair the driver it said
that the driver was up to date and functioning fine. The properties window
said there were no drivers installed. When I try to uninstall the device and
reinstall the driver the computer blue screens and restarts. This is
repeatable everytime. This is an issue with the latest driver and needs to
be taken up with Adaptec.
 
x86 or x64? what kind of computer? what does event viewer show>

After installing the new RC1 release of Windows Vista I proceed to test my
machine setup with my Adaptec AVC-3610 Dual TV Tuner. This is listed as one
of the supported devices on the Vista requirements page. In beta 2 and 5536
there were no related issue with setting up this device. In RC1 the drivers
installed however when downloading the update from Microsoft through Windows
update the download failed. When I went to the device manager, the AVC-3610
FM showed a yellow exclaimation. When I tried to repair the driver it said
that the driver was up to date and functioning fine. The properties window
said there were no drivers installed. When I try to uninstall the device and
reinstall the driver the computer blue screens and restarts. This is
repeatable everytime. This is an issue with the latest driver and needs to
be taken up with Adaptec.
Click to expand...
--

Barb Bowman
MS Windows-MVP
Expert Zone & Vista Community Columnist
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
I am using an x86 machine with 512MB ram, GeForce 5600FX, and a 200GB HDD.
There were a couple errors in the event viewer:

Installation Failure: Windows failed to install the following update with
error 2147942659: Adaptec Inc - media - Adaptec AVC-3610FM USB Device.

Event ID: 6008 - The previous system shutdown at 7:20:09 PM on 9/4/2006 was
unexpected.

There are two of the first one. Each when I was trying to use windows
update to get the latest driver. And 3 of the second for each time I tried
to manually update the driver. If you need more specific details please let
me know and I will do my best to help you track this problem down.

David
 
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