Netwrok printer problems

  • Thread starter Thread starter fioaf
  • Start date Start date
F

fioaf

fingers crossed some one can advise me on a pain in the
arse intermitant problem, there is a shared printer (hp
deskjet 990cxi) it is shared, when printing from word it
appears to print multiple copies although none appear in
the print que, any one got any ideas.
 
See if you can get the latest HP driver & install it.
Do you have the same symptoms on the local computer where the printer is
installed, as on remote computers accessing it as a network printer?
 
Have you made sure the print settings on the server are
not set to print multiple copies? Does this happen only
on one machine or on every machine that tries to print to
it? If it does it on every computer then I would look at
the server print settings to see if it has multiple copies
selected instead of 1.
 
Back
Top