Network Vista to XP - Access Denied only Vista to XP

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Guest

Hi,

I believe I've exhausted most of the suggestions in this forum; but, I am
still unsuccesful in my attempt to get the two computers to share files in
both directions.

I will try to recap the system details and the efforts to network as of now.

Problem: The Vista machine sees the XP machine; but, when I try to expand
the XP machine by double-clicking on it, I get an error message that the XP
machine is not accessible and that access is denied (immediately). If,
however, I look at the network from the XP machine I see the Vista machine,
and when I double-click on the Vista machine icon, it expands to show the
various folders. I can also transfer files from the XP machine to the Vista
machine.

The basics of the system are as follows:

1. XP machine running SP2.
2. Vista machine is new with most current updates.
3. The machines are connected through an SMC wireless router; however, the
two machines are connected in a wired configuration.
4. I have an administrator account with the same name and same password set
up on each system.
5. The network name is the same on both systems.
6. File sharing is enabled on both systems.
7. Both networks are set up as private.
8. I even went so far as to uninstall Norton Internet Security and install
Kaspersky Internet Security 7.
9. I can ping the Vista computer from the XP computer.
10. I can ping the XP computer from the Vista computer.
11. I have used the network configuration wizard on the XP system.
12. I uninstalled both Counter Spy and Spy Sweeper.

I may have left a few things out; but, those are the highlights.

The thing that sticks out is that the error message appears immediately when
I double-click on the XP icon when on the Vista system.

I'm out of ideas. Any help would be appreciated.

Thanks

Jeff
 
Hi,

I believe I've exhausted most of the suggestions in this forum; but, I am
still unsuccesful in my attempt to get the two computers to share files in
both directions.

I will try to recap the system details and the efforts to network as of now.

Problem: The Vista machine sees the XP machine; but, when I try to expand
the XP machine by double-clicking on it, I get an error message that the XP
machine is not accessible and that access is denied (immediately). If,
however, I look at the network from the XP machine I see the Vista machine,
and when I double-click on the Vista machine icon, it expands to show the
various folders. I can also transfer files from the XP machine to the Vista
machine.

The basics of the system are as follows:

1. XP machine running SP2.
2. Vista machine is new with most current updates.
3. The machines are connected through an SMC wireless router; however, the
two machines are connected in a wired configuration.
4. I have an administrator account with the same name and same password set
up on each system.
5. The network name is the same on both systems.
6. File sharing is enabled on both systems.
7. Both networks are set up as private.
8. I even went so far as to uninstall Norton Internet Security and install
Kaspersky Internet Security 7.
9. I can ping the Vista computer from the XP computer.
10. I can ping the XP computer from the Vista computer.
11. I have used the network configuration wizard on the XP system.
12. I uninstalled both Counter Spy and Spy Sweeper.

I may have left a few things out; but, those are the highlights.

The thing that sticks out is that the error message appears immediately when
I double-click on the XP icon when on the Vista system.

I'm out of ideas. Any help would be appreciated.

Thanks

Jeff
Click to expand...

Jeff,

When you say "File sharing is enabled", do you maybe mean Simple File Sharing on
the XP computer? What's the setting for Password Protected Sharing on the Vista
computer?
<http://nitecruzr.blogspot.com/2006/12/windows-xp-and-vista-on-lan-together.html>
http://nitecruzr.blogspot.com/2006/12/windows-xp-and-vista-on-lan-together.html

If you're using SFS (XP) / PPS Disabled (Vista), is the Guest account activated
for network access, on both computers? Remember in this case administrative
accounts are worthless for network access.
<http://nitecruzr.blogspot.com/2005/06/file-sharing-under-windows-xp.html#Activate>
http://nitecruzr.blogspot.com/2005/06/file-sharing-under-windows-xp.html#Activate

Both Norton and Kaspersky contain an anti-worm component that could cause the
problem. Have you tried un installing both, as a baseline test?
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

And there is a currently reported problem with an Internet Explorer update (yes,
I said IE) which may affect Windows Networking.
<http://nitecruzr.blogspot.com/2007/09/changes-in-internet-explorer-security.html>
http://nitecruzr.blogspot.com/2007/09/changes-in-internet-explorer-security.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
Hi,

I believe I've exhausted most of the suggestions in this forum; but, I am
still unsuccesful in my attempt to get the two computers to share files in
both directions.

I will try to recap the system details and the efforts to network as of now.

Problem: The Vista machine sees the XP machine; but, when I try to expand
the XP machine by double-clicking on it, I get an error message that the XP
machine is not accessible and that access is denied (immediately). If,
however, I look at the network from the XP machine I see the Vista machine,
and when I double-click on the Vista machine icon, it expands to show the
various folders. I can also transfer files from the XP machine to the Vista
machine.

The basics of the system are as follows:

1. XP machine running SP2.
2. Vista machine is new with most current updates.
3. The machines are connected through an SMC wireless router; however, the
two machines are connected in a wired configuration.
4. I have an administrator account with the same name and same password set
up on each system.
5. The network name is the same on both systems.
6. File sharing is enabled on both systems.
7. Both networks are set up as private.
8. I even went so far as to uninstall Norton Internet Security and install
Kaspersky Internet Security 7.
9. I can ping the Vista computer from the XP computer.
10. I can ping the XP computer from the Vista computer.
11. I have used the network configuration wizard on the XP system.
12. I uninstalled both Counter Spy and Spy Sweeper.

I may have left a few things out; but, those are the highlights.

The thing that sticks out is that the error message appears immediately when
I double-click on the XP icon when on the Vista system.

I'm out of ideas. Any help would be appreciated.

Thanks

Jeff
Click to expand...

Jeff,

When you say "File sharing is enabled", do you maybe mean Simple File Sharing on
the XP computer? What's the setting for Password Protected Sharing on the Vista
computer?
<http://nitecruzr.blogspot.com/2006/12/windows-xp-and-vista-on-lan-together.html>
http://nitecruzr.blogspot.com/2006/12/windows-xp-and-vista-on-lan-together.html

If you're using SFS (XP) / PPS Disabled (Vista), is the Guest account activated
for network access, on both computers? Remember in this case administrative
accounts are worthless for network access.
<http://nitecruzr.blogspot.com/2005/06/file-sharing-under-windows-xp.html#Activate>
http://nitecruzr.blogspot.com/2005/06/file-sharing-under-windows-xp.html#Activate

Both Norton and Kaspersky contain an anti-worm component that could cause the
problem. Have you tried un installing both, as a baseline test?
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

And there is a currently reported problem with an Internet Explorer update (yes,
I said IE) which may affect Windows Networking.
<http://nitecruzr.blogspot.com/2007/09/changes-in-internet-explorer-security.html>
http://nitecruzr.blogspot.com/2007/09/changes-in-internet-explorer-security.html

I'd also look at logs from "browstat status", "ipconfig /all", "net config
server", and "net config workstation", from each computer, and diagnose the
problem. Read this article, and linked articles, and follow instructions
precisely (download browstat!) (note the command window in Vista):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
Hi Bob,

Thanks for the quick reply.

On both machines I receive the following message after typing
"\\xpipaddress\sharedname":

"The network path was not found."

Thanks for your help.

Jeff
 
Hi Bob,

I guess that was a case of being too literal.

The following are the results:

XP System: "The specified network name is no longer valid."

Vista System: "The network name cannot be found."

Thanks

Jeff
 
Hi Chuck,

Thanks for your resply.

I am working through the information you provided.

I'll report back.

Thanks

Jeff


Chuck said:
Hi,

I believe I've exhausted most of the suggestions in this forum; but, I am
still unsuccesful in my attempt to get the two computers to share files in
both directions.

I will try to recap the system details and the efforts to network as of now.

Problem: The Vista machine sees the XP machine; but, when I try to expand
the XP machine by double-clicking on it, I get an error message that the XP
machine is not accessible and that access is denied (immediately). If,
however, I look at the network from the XP machine I see the Vista machine,
and when I double-click on the Vista machine icon, it expands to show the
various folders. I can also transfer files from the XP machine to the Vista
machine.

The basics of the system are as follows:

1. XP machine running SP2.
2. Vista machine is new with most current updates.
3. The machines are connected through an SMC wireless router; however, the
two machines are connected in a wired configuration.
4. I have an administrator account with the same name and same password set
up on each system.
5. The network name is the same on both systems.
6. File sharing is enabled on both systems.
7. Both networks are set up as private.
8. I even went so far as to uninstall Norton Internet Security and install
Kaspersky Internet Security 7.
9. I can ping the Vista computer from the XP computer.
10. I can ping the XP computer from the Vista computer.
11. I have used the network configuration wizard on the XP system.
12. I uninstalled both Counter Spy and Spy Sweeper.

I may have left a few things out; but, those are the highlights.

The thing that sticks out is that the error message appears immediately when
I double-click on the XP icon when on the Vista system.

I'm out of ideas. Any help would be appreciated.

Thanks

Jeff
Click to expand...

Jeff,

When you say "File sharing is enabled", do you maybe mean Simple File Sharing on
the XP computer? What's the setting for Password Protected Sharing on the Vista
computer?
<http://nitecruzr.blogspot.com/2006/12/windows-xp-and-vista-on-lan-together.html>
http://nitecruzr.blogspot.com/2006/12/windows-xp-and-vista-on-lan-together.html

If you're using SFS (XP) / PPS Disabled (Vista), is the Guest account activated
for network access, on both computers? Remember in this case administrative
accounts are worthless for network access.
<http://nitecruzr.blogspot.com/2005/06/file-sharing-under-windows-xp.html#Activate>
http://nitecruzr.blogspot.com/2005/06/file-sharing-under-windows-xp.html#Activate

Both Norton and Kaspersky contain an anti-worm component that could cause the
problem. Have you tried un installing both, as a baseline test?
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html

And there is a currently reported problem with an Internet Explorer update (yes,
I said IE) which may affect Windows Networking.
<http://nitecruzr.blogspot.com/2007/09/changes-in-internet-explorer-security.html>
http://nitecruzr.blogspot.com/2007/09/changes-in-internet-explorer-security.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
 
Hi Chuck,

Thanks for your resply.

I am working through the information you provided.

I'll report back.

Thanks

Jeff
Click to expand...

OK, Jeff,

If the error is "Network name not found", aka Error 53, concentrate on the last
2 possibilities. And look at general name resolution issues.
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
I wish you post the system error code. I assume it is system error 67. These
links may help,

The network name cannot be foundThe network name cannot be found ... You
cannot post new topics in this forum You cannot reply to topics in this
forum You cannot edit your posts in this ...
www.chicagotech.net/netforums/viewtopic.php?t=451


The specified network name is no longer valid
http://www.chicagotech.net/netforums/viewtopic.php?p=3023#3023



--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
 
Hi Chuck,

I'm afraid I'm moving backwards.

On the XP machine, with no other systems on the network, I now cannot view
the workgroup computers (Start/My Network Places/View Workgroup Computers)
When I click on the View Workgroup Computers task, there is a long delay and
then I receive a message that says: "Network is not accessible. You might
..... The list of servers for this workgroup is not currently available."

This probably has something to do with my attempt to disable and then
re-enable one of the LAN connections in View Network Connections. The system
appeared to freeze and I had to exit out of the process by ending the task.
It was after that point that I could not view the workgroup computers.

I have read of similar problems pointing to possibly a browser issue in
services. I don't want to guess at turning services on... nothing really
jumps out as obvious. When I run browstat status the following is displayed:

Status for domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}
Browsing is NOT active on domain.
Master browser name is held by: COMPAQX09
Master browser is running build 2600

Sorry to have to reduce this to the basics. I didn't expect that networking
the Vista system into the other two XP systems would be such a challenge.

Thanks in advance for your help.

Jeff


Chuck said:
Hi Chuck,

Thanks for your resply.

I am working through the information you provided.

I'll report back.

Thanks

Jeff
Click to expand...

OK, Jeff,

If the error is "Network name not found", aka Error 53, concentrate on the last
2 possibilities. And look at general name resolution issues.
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
 
Hi Chuck,

I'm afraid I'm moving backwards.

On the XP machine, with no other systems on the network, I now cannot view
the workgroup computers (Start/My Network Places/View Workgroup Computers)
When I click on the View Workgroup Computers task, there is a long delay and
then I receive a message that says: "Network is not accessible. You might
.... The list of servers for this workgroup is not currently available."

This probably has something to do with my attempt to disable and then
re-enable one of the LAN connections in View Network Connections. The system
appeared to freeze and I had to exit out of the process by ending the task.
It was after that point that I could not view the workgroup computers.

I have read of similar problems pointing to possibly a browser issue in
services. I don't want to guess at turning services on... nothing really
jumps out as obvious. When I run browstat status the following is displayed:

Status for domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}
Browsing is NOT active on domain.
Master browser name is held by: COMPAQX09
Master browser is running build 2600

Sorry to have to reduce this to the basics. I didn't expect that networking
the Vista system into the other two XP systems would be such a challenge.

Thanks in advance for your help.

Jeff
Click to expand...

Hi Jeff,

OK, let's start with some details and diagnostics. Remember I'm not there with
you, so when you talk about "the XP computer" it doesn't help a lot.
<http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html>
http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html

And let's look, together, at logs from "browstat status", "ipconfig /all", "net
config server", and "net config workstation", from each computer. Read this
article, and linked articles, and follow instructions precisely (download
browstat!) (Note how to use the command window in Vista):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

And try and cut down on any changes, unless you can describe what you're doing
and how you test the results. Slow and methodical please.
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
Hi Chuck,

Sorry some of the vague references. I don't know how much information is
enough, and how much is too much.

I am making a little progress thanks to you and Bob, in spite of incomplete
information I've provided.

I will try to explain some of the things I have tried, and their results.

1. The XP machine is now communicating over the network. It is the master
browser. I achieved this by uninstalling Kaspersky Internet Security 7. As
soon as I did a message appeared in the notification area stating that the
network was connected. All was good. (At least back to previous conditions.)

2. I wanted to check the affect of Kaspersky on the Vista machine. I
uninstalled Kaspersky on that system. There was no change regarding the
ability of the Vista machine to explore the XP machine. (As soon as I click
on the Compaq (XP) icon in Vista, I would recieve the access denied message.
However, I could still explore the Vista machine from the XP machine.

3. I felt exposed not having firewall or virus protection so I reinstalled
Kaspersky IS7. After doing so, I again experience problems with the XP
machine. Running browstat I received a message stating that Browsing is not
active on the domain.

4. When I open the general tab of the Local Area Connection Properties box
there is an item named "Kaspersky Anti-Virus NDIS Filter" that is shown as
checked. I have experimented with this item under various conditions and have
found that it interferes with network communication. Somehow it can lock-up
the network communication, and at other times (as described below) can affect
the ability of the two computers to talk between themselves. I now have both
computers set up so that neither uses that filter.

5. After reading your document concerning error 5 (which was displayed on
the system when running browstat following turning off Kaspersky on both
machines), I looked on both machines for the restrictanonymous registry
entry. The value of the restrictanonymous registry setting on the Vista
machine was 0; the value on the XP machine (master browser) was set to 1. As
soon as I changed the value of that setting to 0, I was able to explore the
XP machine from the Vista machine. Although I haven't done a great deal of
experimenting, I believe the network is allowing both systems to talk to one
another.

6. Running browstat still shows some problems on the Vista machine. The
following is the information provided from that report. (I should point out
that by changing the restrictanonymous value on the XP machine it resolved an
error reported in browstat on the Vista machine. That particular error was:
"Unable to determine server information for browser master: 5".)

Status for domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01}
Browsing is active on domain.
Master browser name is: COMPAQX09
Could not open key in registry, error = 5 Unable to determine build
of browser master: 5
\\\\COMPAQX09 . Version:05.01 Flags: 51207 NT POTENTIAL MASTER
1 backup servers retrieved from master COMPAQX09
\\COMPAQX09
There are 2 servers in domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01}
There are 1 domains in domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01}


The following is the ipconfig information for the Vista machine:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Home-Study
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1A-92-51-55-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4415:28d2:acbb:ae50%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, October 10, 2007 9:09:10 AM
Lease Expires . . . . . . . . . . : Wednesday, October 17, 2007 9:09:10 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 201333394
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.103%9(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:1870:3e45:3f57:fd98(Preferred)
Link-local IPv6 Address . . . . . :
fe80::1870:3e45:3f57:fd98%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


The following is the net config server information for the Vista machine:

Server Name \\HOME-STUDY
Server Comment

Software version Windows Vista (TM) Home Premium
Server is active on
NetbiosSmb (HOME-STUDY)
NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01} (HOME-STUDY)


Server hidden No
Maximum Logged On Users 10
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.


And, finally, this is the net config workstation information for the Vista
machine:

Computer name \\HOME-STUDY
Full Computer name Home-Study
User name Jeff

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01} (001A92515547)

Software version Windows Vista (TM) Home Premium

Workstation domain WORKGROUP1
Logon domain Home-Study

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.


7. For reference this is the browstat report for the XP machine:

Status for domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}
Browsing is active on domain.
Master browser name is: COMPAQX09
Master browser is running build 2600
1 backup servers retrieved from master COMPAQX09
\\COMPAQX09
There are 2 servers in domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}
There are 1 domains in domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}


The following is the ipconfig information for the XP machine:

Windows IP Configuration

Host Name . . . . . . . . . . . . : CompaqX09
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 CT Network
Connection
Physical Address. . . . . . . . . : 00-0C-6E-E0-CC-F1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.107
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Wednesday, October 10, 2007
9:28:29 AM
Lease Expires . . . . . . . . . . : Wednesday, October 17, 2007
9:28:29 AM

Windows IP Configuration


The following is the net config server information for the XP machine:

Server Name \\COMPAQX09
Server Comment Office System

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE} (000c6ee0ccf1)


Server hidden No
Maximum Logged On Users 10
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.


And, finally, this is the net config workstation information for the XP
machine:

Computer name \\COMPAQX09
Full Computer name CompaqX09
User name Administrator

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE} (000C6EE0CCF1)

Software version Windows 2002

Workstation domain WORKGROUP1
Workstation Domain DNS Name (null)
Logon domain COMPAQX09

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.


I hope the formatting for the information is correct. I did my best to
follow the guidelines you suggested in your blog.

I also wanted to acknowledge that I made a mistake before running the
reports on the Compaq (XP) system. after experimenting with the systems
earlier today I logged out of the account with the same name and password as
on the Vista system. I believe that everything was the same; but, if you need
for me to rerun all four programs when logged on with the same
username\password, please let me know.

I appreciate all of your help. Your blog has a lot of great information! For
a non-IT person it can get a little overwhelming. It seems like one question
leads to many others. And then there is Vista, which is new to me. It took me
a little while to figure out how to run some of the programs you requested
from the command line.... the Internet is definitely a life-saver.

Thanks again for your help. I really do appreciate it.

Jeff
Chuck said:
Hi Chuck,

I'm afraid I'm moving backwards.

On the XP machine, with no other systems on the network, I now cannot view
the workgroup computers (Start/My Network Places/View Workgroup Computers)
When I click on the View Workgroup Computers task, there is a long delay and
then I receive a message that says: "Network is not accessible. You might
.... The list of servers for this workgroup is not currently available."

This probably has something to do with my attempt to disable and then
re-enable one of the LAN connections in View Network Connections. The system
appeared to freeze and I had to exit out of the process by ending the task.
It was after that point that I could not view the workgroup computers.

I have read of similar problems pointing to possibly a browser issue in
services. I don't want to guess at turning services on... nothing really
jumps out as obvious. When I run browstat status the following is displayed:

Status for domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}
Browsing is NOT active on domain.
Master browser name is held by: COMPAQX09
Master browser is running build 2600

Sorry to have to reduce this to the basics. I didn't expect that networking
the Vista system into the other two XP systems would be such a challenge.

Thanks in advance for your help.

Jeff
Click to expand...

Hi Jeff,

OK, let's start with some details and diagnostics. Remember I'm not there with
you, so when you talk about "the XP computer" it doesn't help a lot.
<http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html>
http://nitecruzr.blogspot.com/2005/06/background-information-useful-in.html

And let's look, together, at logs from "browstat status", "ipconfig /all", "net
config server", and "net config workstation", from each computer. Read this
article, and linked articles, and follow instructions precisely (download
browstat!) (Note how to use the command window in Vista):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

And try and cut down on any changes, unless you can describe what you're doing
and how you test the results. Slow and methodical please.
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
Click to expand...
 
Hi Chuck,

Sorry some of the vague references. I don't know how much information is
enough, and how much is too much.

I am making a little progress thanks to you and Bob, in spite of incomplete
information I've provided.

I will try to explain some of the things I have tried, and their results.

1. The XP machine is now communicating over the network. It is the master
browser. I achieved this by uninstalling Kaspersky Internet Security 7. As
soon as I did a message appeared in the notification area stating that the
network was connected. All was good. (At least back to previous conditions.)

2. I wanted to check the affect of Kaspersky on the Vista machine. I
uninstalled Kaspersky on that system. There was no change regarding the
ability of the Vista machine to explore the XP machine. (As soon as I click
on the Compaq (XP) icon in Vista, I would recieve the access denied message.
However, I could still explore the Vista machine from the XP machine.

3. I felt exposed not having firewall or virus protection so I reinstalled
Kaspersky IS7. After doing so, I again experience problems with the XP
machine. Running browstat I received a message stating that Browsing is not
active on the domain.

4. When I open the general tab of the Local Area Connection Properties box
there is an item named "Kaspersky Anti-Virus NDIS Filter" that is shown as
checked. I have experimented with this item under various conditions and have
found that it interferes with network communication. Somehow it can lock-up
the network communication, and at other times (as described below) can affect
the ability of the two computers to talk between themselves. I now have both
computers set up so that neither uses that filter.

5. After reading your document concerning error 5 (which was displayed on
the system when running browstat following turning off Kaspersky on both
machines), I looked on both machines for the restrictanonymous registry
entry. The value of the restrictanonymous registry setting on the Vista
machine was 0; the value on the XP machine (master browser) was set to 1. As
soon as I changed the value of that setting to 0, I was able to explore the
XP machine from the Vista machine. Although I haven't done a great deal of
experimenting, I believe the network is allowing both systems to talk to one
another.

6. Running browstat still shows some problems on the Vista machine. The
following is the information provided from that report. (I should point out
that by changing the restrictanonymous value on the XP machine it resolved an
error reported in browstat on the Vista machine. That particular error was:
"Unable to determine server information for browser master: 5".)

Status for domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01}
Browsing is active on domain.
Master browser name is: COMPAQX09
Could not open key in registry, error = 5 Unable to determine build
of browser master: 5
\\\\COMPAQX09 . Version:05.01 Flags: 51207 NT POTENTIAL MASTER
1 backup servers retrieved from master COMPAQX09
\\COMPAQX09
There are 2 servers in domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01}
There are 1 domains in domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01}


The following is the ipconfig information for the Vista machine:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Home-Study
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1A-92-51-55-47
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4415:28d2:acbb:ae50%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, October 10, 2007 9:09:10 AM
Lease Expires . . . . . . . . . . : Wednesday, October 17, 2007 9:09:10 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 201333394
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.103%9(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . :
2001:0:4136:e38e:1870:3e45:3f57:fd98(Preferred)
Link-local IPv6 Address . . . . . :
fe80::1870:3e45:3f57:fd98%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


The following is the net config server information for the Vista machine:

Server Name \\HOME-STUDY
Server Comment

Software version Windows Vista (TM) Home Premium
Server is active on
NetbiosSmb (HOME-STUDY)
NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01} (HOME-STUDY)


Server hidden No
Maximum Logged On Users 10
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.


And, finally, this is the net config workstation information for the Vista
machine:

Computer name \\HOME-STUDY
Full Computer name Home-Study
User name Jeff

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{C2F8DF0E-1471-4A5B-AA5A-A8E65DAD4F01} (001A92515547)

Software version Windows Vista (TM) Home Premium

Workstation domain WORKGROUP1
Logon domain Home-Study

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.


7. For reference this is the browstat report for the XP machine:

Status for domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}
Browsing is active on domain.
Master browser name is: COMPAQX09
Master browser is running build 2600
1 backup servers retrieved from master COMPAQX09
\\COMPAQX09
There are 2 servers in domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}
There are 1 domains in domain WORKGROUP1 on transport
\Device\NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE}


The following is the ipconfig information for the XP machine:

Windows IP Configuration

Host Name . . . . . . . . . . . . : CompaqX09
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 CT Network
Connection
Physical Address. . . . . . . . . : 00-0C-6E-E0-CC-F1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.2.107
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DNS Servers . . . . . . . . . . . : 192.168.2.1
Lease Obtained. . . . . . . . . . : Wednesday, October 10, 2007
9:28:29 AM
Lease Expires . . . . . . . . . . : Wednesday, October 17, 2007
9:28:29 AM

Windows IP Configuration


The following is the net config server information for the XP machine:

Server Name \\COMPAQX09
Server Comment Office System

Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE} (000c6ee0ccf1)


Server hidden No
Maximum Logged On Users 10
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.


And, finally, this is the net config workstation information for the XP
machine:

Computer name \\COMPAQX09
Full Computer name CompaqX09
User name Administrator

Workstation active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{3229B9BE-F0F1-4364-BFD2-FFD960013DBE} (000C6EE0CCF1)

Software version Windows 2002

Workstation domain WORKGROUP1
Workstation Domain DNS Name (null)
Logon domain COMPAQX09

COM Open Timeout (sec) 0
COM Send Count (byte) 16
COM Send Timeout (msec) 250
The command completed successfully.


I hope the formatting for the information is correct. I did my best to
follow the guidelines you suggested in your blog.

I also wanted to acknowledge that I made a mistake before running the
reports on the Compaq (XP) system. after experimenting with the systems
earlier today I logged out of the account with the same name and password as
on the Vista system. I believe that everything was the same; but, if you need
for me to rerun all four programs when logged on with the same
username\password, please let me know.

I appreciate all of your help. Your blog has a lot of great information! For
a non-IT person it can get a little overwhelming. It seems like one question
leads to many others. And then there is Vista, which is new to me. It took me
a little while to figure out how to run some of the programs you requested
from the command line.... the Internet is definitely a life-saver.

Thanks again for your help. I really do appreciate it.

Jeff
Click to expand...

All right, Jeff! Progress!

Both browstat logs show 2 servers / 1 domain, and master browser COMPAQX09.

You're right, Windows Networking is intimidating. I wrote my blog, originally,
to keep my notes, so I could advise folks coherently. Imagine my surprise when
I found strangers browsing it. 8-0

Vista is its own sets of challenges.

Keep an eye on the nVidia on Home-Study. I don't think that story is ended yet.
<http://nitecruzr.blogspot.com/2006/02/hidden-personal-firewall-nvidia-nforce.html>
http://nitecruzr.blogspot.com/2006/02/hidden-personal-firewall-nvidia-nforce.html

IPV6 on Home-Study is another challenge. Not everybody gets Windows Networking
working, with IPV6 involved.

The old restrictanonymous setting really gets some attention. If I get to go to
the next MVP meeting maybe I can corner some softie and ask why they did that.
Yeah right Chuck.

Well, keep looking and see if there are any more symptoms, but the logs all look
clean (except nVidia and IPV6). Let us know if anything else odd.

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
Hi Chuck,

Thanks again for your help.

I will keep an eye on the items you suggested.

Also, FWIW, I came across a few posts on Kaspersky's forum that stated that
their Anti-Virus NDIS 6 Filter isn't compatible with XP (nor is it necessary
according to one poster). It would sure be great if companies would
conspicuously publish that kind of information. Instead, their install
procedure leaves part of your system inoperable. It just doesn't make
sense... it's not like XP isn't still mainstream.

Should I be concerned with the following information from the browstat log
of the Vista machine?

Could not open key in registry, error = 5 Unable to determine build
Or, should I just ignore it?

You do a great service to users like me. I really want to thank you.

Jeff
 
Hi Chuck,

Thanks again for your help.

I will keep an eye on the items you suggested.

Also, FWIW, I came across a few posts on Kaspersky's forum that stated that
their Anti-Virus NDIS 6 Filter isn't compatible with XP (nor is it necessary
according to one poster). It would sure be great if companies would
conspicuously publish that kind of information. Instead, their install
procedure leaves part of your system inoperable. It just doesn't make
sense... it's not like XP isn't still mainstream.

Should I be concerned with the following information from the browstat log
of the Vista machine?

Could not open key in registry, error = 5 Unable to determine build

Or, should I just ignore it?

You do a great service to users like me. I really want to thank you.

Jeff
Click to expand...

Thank you for the feedback, Jeff. It's always good to hear that.

The error = 5 in browstat typically says that you don't have access to the
registry of the other computer. If the other computer is running Guest only
authentication, or Simple File Sharing in general, you'll get that. Or if
there's a firewall that interprets your activity as nefarious.

So Kaspersky is admitting that they aren't XP compatible. LOL. But at least I
think that you are now sorted, so I'll leave you to get back to work now and use
the computer. Thanks for the Kaspersky detail.

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
 
Hi Chuck,

I don't want to take up much more of your time. I did think it was important
to clarify that I read about the Kaspersky NDIS incompatibility on the
Kaspersky forum. It was posted by another user as if he had been told that
specifically. I just don't want to make any inaccurate statements. (I just
know that the network on the XP system works if I don't use that filter, and
it stops working if I do.)

Thanks again for all of your help.

Jeff
 
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