Network Printer TCP/IP Port Installation Problem

  • Thread starter Thread starter Jack Kennedy
  • Start date Start date
J

Jack Kennedy

I have 4 wired network PCs, 3 w/XP SP2 and 1 w/Vista Business. I am
installing a networked Ricoh 3500n laser printer. This printer was
sucessfully installed on one of the XP machines. When I tried to install on
the two other XP machines, I was unable to sucessfully install a TCP/IP port
using the printers IP address. When I entered the IP address and clicked OK,
I received the error msg. "Windows Explorer has encountered a problem and
needs to close". The Explorer would then restart and the printer installation
was aborted.
 
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