Network printer status stays "offline" in Win XP

  • Thread starter Thread starter Sharon
  • Start date Start date
S

Sharon

I have properly installed the latest drivers for a
networked (by IP address) Laserjet 4500. It will not
give me a ready status. When I reboot, it will print one
thing from the queue and then sit like a lump. The PC
thinks it is in offline mode and it is not. It does not
print even when I click on the test doc. and say restart.

I del. the TCP/IP port, printer and reinstalled. Same
thing.

Any ideas?
 
Sounding like a device specific problem here. I think you need to contact HP
as they know their hardware setups best.

good luck!

--
Michael Leon
Microsoft Printing, Imaging and Fax Team

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