G
Guest
I have a home network with 2 servers (1 x XP, 1 x W2K SP4). There is a Dell
printer attached to the XP box which is shared on the network, as are some of
the XP folders. Everything was working fine up until about 3 weeks ago, when
the W2K system began not to pickup the Dell Printer. I first noticed this
when in an aplication (excel, word) the Dell printer (which was the default)
was not available. The XP can still use the printer.
I checked the network (from W2K). The folders and the Printer are still
visable in "My Network places". The folders are accessable read/write. When
I click on the printer I get the message
"before you can use the printer it must be installed on your computer" I
click next and get the message "you entered a printer name that is incorrect
or the specified printer is no longer connected to the server". The printer
name I see is "DellPhot".
I then went to the "add printer" and tried to add a new network printer
using the wizard. Again the wizard was able to see the printer on the XP
system but when I highlight the printer the Printer information provided is
"the printer name is invalid". When I click on the printer I get "you
entered a printer name that is incorrect or the specified printer is no
longer connected to the server".
What changed to make this happen ? I dont know. No new softwere, patches,
virus scan upto date etc..
I deinstalled and reinstalled the printer on the XP system. No change.
I disabled all firewalls. No change.
I powered on/off everything. No change.
Any help much apreciated.
printer attached to the XP box which is shared on the network, as are some of
the XP folders. Everything was working fine up until about 3 weeks ago, when
the W2K system began not to pickup the Dell Printer. I first noticed this
when in an aplication (excel, word) the Dell printer (which was the default)
was not available. The XP can still use the printer.
I checked the network (from W2K). The folders and the Printer are still
visable in "My Network places". The folders are accessable read/write. When
I click on the printer I get the message
"before you can use the printer it must be installed on your computer" I
click next and get the message "you entered a printer name that is incorrect
or the specified printer is no longer connected to the server". The printer
name I see is "DellPhot".
I then went to the "add printer" and tried to add a new network printer
using the wizard. Again the wizard was able to see the printer on the XP
system but when I highlight the printer the Printer information provided is
"the printer name is invalid". When I click on the printer I get "you
entered a printer name that is incorrect or the specified printer is no
longer connected to the server".
What changed to make this happen ? I dont know. No new softwere, patches,
virus scan upto date etc..
I deinstalled and reinstalled the printer on the XP system. No change.
I disabled all firewalls. No change.
I powered on/off everything. No change.
Any help much apreciated.