Network Printer Access Denied

  • Thread starter Thread starter Allan
  • Start date Start date
A

Allan

We are currently running Windows Server 2003 with 13 workstations either
running 2000 or XP. We have recently encountered a problem with one of our
network colour printers that just occurred over the weekend. On Friday there
were no problems, and Monday we could not access it.

The printer is an HP 932 running off a Windows XP based system. We are
using EZ Armor Firewall and AntiVirus, but don't believe that to be the
issue as when we disable the firewall, the problem still remains. The
printer can print locally, and can be seen throughout the network. It shows
as "ready" status and the print jobs can be seen. There are a variety of
error messages, ranging from "A required resource cannot be found", "this
handle is invalid" to " test page failed to print". We have deleted and
re-installed and rebooted with no success. We have also rebooted the server

Regards,
Allan Diamond
 
We had this problem and fixed it by installing the Post Script driver
on the HOST and the CLIENT. Before this we where getting "The handle
is invalid" when we would try to print to the printer after it was
installed by windows. Then when we tried to install the printer
through the local port we got "Access denied". You may also want to
try the link below to help you as well.

Microsoft Knowledge Base Article - 314073
http://support.microsoft.com/default.aspx?scid=kb;en-us;314073
 
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