network print works w/ MS Word but not IE or Netscape

  • Thread starter Thread starter Marcus
  • Start date Start date
M

Marcus

I'm running a full Active Directory network, with print,
file, and Active Directory services running a Windows
2000 Server machine. There are 7 client machines on the
network, all running Windows XP Pro, and 6 of them have
no problems printing. All can print successfully to my
network printer (Lexmark 3200) from MS Word, Internet
Explorer, and Netscape (Navigator and Messenger).
However, the 7th, a Dell Latitude CPx laptop has
problems. It CAN successfully print from local documents
with MS Word XP, but I get a failure to print
notification when trying to print from Internet Explorer
6 and Netscape 7 (Navigator and Messenger). The user
settings for the Latitude CPx are the same as the other
users on the network, with identical permissions. I'm at
a loss as to why it would successfully print from Word,
but not the others, very weird. Anyone have any ideas?

Thanks
Marcus
 
A little more testing, and I've determined that I can
also print fine from Adobe Acrobat 5 and from Notepad,
but still not IE or Netscape.

Thanks
Marcus
 
Have you tried disabling the third party extensions in IE.... (tools,
internet options, advanced tab).

I have no idea about Netscape, never used it, never want to!

Cari
www.coribright.com
 
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