Network Harddisk not work

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G

Guest

hello,

I have a network hard disk Packard Bell Netstore 3500, I see it on the
network, I can access to root folder but I cannot go deeper in the tree (with
Vista Home Premium). Explorer search, search, ...

Thanks for your help
P.
 
Pascal said:
hello,

I have a network hard disk Packard Bell Netstore 3500, I see it on the
network, I can access to root folder but I cannot go deeper in the tree (with
Vista Home Premium). Explorer search, search, ...

Thanks for your help
P.
Click to expand...

I'm not familiar with that particular device but if by "network hard
disk" you mean this is a NAS device, there has been quite a bit of
trouble with them and Vista. Most NAS devices run some form of Linux.
You need to check with the mftr. for updated firmware that will make it
compatible with Vista.

In order to work properly with *nix systems, the *nix system must be
running the latest version of Samba - or there is a workaround to do on
Vista. I'll give you the steps below, but your first action is to
contact Packard Bell tech support for the device.

From Michael Bishop (MS) - Basically, the issue with Samba and Vista is
that Vista no longer permits LM or NTLM authentication by default; only
NTLMv2. Samba versions 1.x and 2.x only support LM and NTLM, so there's
an issue there.

Recommended solution: upgrade to Samba 3.x and enable NTLMv2 by adding
"client ntlmv2 auth = yes" to your smb.conf file. Because of another
issues with previous versions, I strongly recommend upgrading to 3.0.22
or later regardless of your choice for this particular instance.

Alternate solution: change Vista's security settings to permit
lower-security authentications. (as below)

To enable Windows Vista to connect to Mac OS X with Windows File Sharing
enabled and other *nix systems, you will need to change the following
policy in Windows Vista:

Start>Run>secpol.msc [enter]

Click on "Local Policies" --> "Security Options"

Navigate to the policy "Network Security: LAN Manager authentication
level" and double-click it to get its Properties. By default Windows
Vista sets the policy to "NTVLM2 responses only". Use the drop-down
arrow to change this to "LM and NTLM – use NTLMV2 session security if
negotiated".

In Vista Home Premium, you won't have this tool so per Steve Winograd, do:

1. Run the registry editor and open this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

1. If it doesn't already exist, create a DWORD value named
LmCompatibilityLevel

3. Set the value to 1

4. Reboot


Malke
 
Hi, thanks for your help.

There is no firmware update from PB.
There is no samba installed on my PC.
I tried to change HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa in
registery with 1 (in hexa) but it doesn't work.

P

Malke said:
Pascal said:
hello,

I have a network hard disk Packard Bell Netstore 3500, I see it on the
network, I can access to root folder but I cannot go deeper in the tree (with
Vista Home Premium). Explorer search, search, ...

Thanks for your help
P.
Click to expand...

I'm not familiar with that particular device but if by "network hard
disk" you mean this is a NAS device, there has been quite a bit of
trouble with them and Vista. Most NAS devices run some form of Linux.
You need to check with the mftr. for updated firmware that will make it
compatible with Vista.

In order to work properly with *nix systems, the *nix system must be
running the latest version of Samba - or there is a workaround to do on
Vista. I'll give you the steps below, but your first action is to
contact Packard Bell tech support for the device.

From Michael Bishop (MS) - Basically, the issue with Samba and Vista is
that Vista no longer permits LM or NTLM authentication by default; only
NTLMv2. Samba versions 1.x and 2.x only support LM and NTLM, so there's
an issue there.

Recommended solution: upgrade to Samba 3.x and enable NTLMv2 by adding
"client ntlmv2 auth = yes" to your smb.conf file. Because of another
issues with previous versions, I strongly recommend upgrading to 3.0.22
or later regardless of your choice for this particular instance.

Alternate solution: change Vista's security settings to permit
lower-security authentications. (as below)

To enable Windows Vista to connect to Mac OS X with Windows File Sharing
enabled and other *nix systems, you will need to change the following
policy in Windows Vista:

Start>Run>secpol.msc [enter]

Click on "Local Policies" --> "Security Options"

Navigate to the policy "Network Security: LAN Manager authentication
level" and double-click it to get its Properties. By default Windows
Vista sets the policy to "NTVLM2 responses only". Use the drop-down
arrow to change this to "LM and NTLM – use NTLMV2 session security if
negotiated".

In Vista Home Premium, you won't have this tool so per Steve Winograd, do:

1. Run the registry editor and open this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

1. If it doesn't already exist, create a DWORD value named
LmCompatibilityLevel

3. Set the value to 1

4. Reboot


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
Hi,

Packard Bell publish a new firmeware, I load it and it works now.

Thanks again,
P

Malke said:
Pascal said:
hello,

I have a network hard disk Packard Bell Netstore 3500, I see it on the
network, I can access to root folder but I cannot go deeper in the tree (with
Vista Home Premium). Explorer search, search, ...

Thanks for your help
P.
Click to expand...

I'm not familiar with that particular device but if by "network hard
disk" you mean this is a NAS device, there has been quite a bit of
trouble with them and Vista. Most NAS devices run some form of Linux.
You need to check with the mftr. for updated firmware that will make it
compatible with Vista.

In order to work properly with *nix systems, the *nix system must be
running the latest version of Samba - or there is a workaround to do on
Vista. I'll give you the steps below, but your first action is to
contact Packard Bell tech support for the device.

From Michael Bishop (MS) - Basically, the issue with Samba and Vista is
that Vista no longer permits LM or NTLM authentication by default; only
NTLMv2. Samba versions 1.x and 2.x only support LM and NTLM, so there's
an issue there.

Recommended solution: upgrade to Samba 3.x and enable NTLMv2 by adding
"client ntlmv2 auth = yes" to your smb.conf file. Because of another
issues with previous versions, I strongly recommend upgrading to 3.0.22
or later regardless of your choice for this particular instance.

Alternate solution: change Vista's security settings to permit
lower-security authentications. (as below)

To enable Windows Vista to connect to Mac OS X with Windows File Sharing
enabled and other *nix systems, you will need to change the following
policy in Windows Vista:

Start>Run>secpol.msc [enter]

Click on "Local Policies" --> "Security Options"

Navigate to the policy "Network Security: LAN Manager authentication
level" and double-click it to get its Properties. By default Windows
Vista sets the policy to "NTVLM2 responses only". Use the drop-down
arrow to change this to "LM and NTLM – use NTLMV2 session security if
negotiated".

In Vista Home Premium, you won't have this tool so per Steve Winograd, do:

1. Run the registry editor and open this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

1. If it doesn't already exist, create a DWORD value named
LmCompatibilityLevel

3. Set the value to 1

4. Reboot


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Click to expand...
 
Pascal said:
Hi,

Packard Bell publish a new firmeware, I load it and it works now.
Click to expand...

Thanks for updating this thread. Glad you got things sorted. BTW, just
for your own info, the Samba referenced is not installed on your
computer but on the *nix device.


Malke
 
I've got the same problem with my CoolMaxCN-550 NAS. I've nade the
adjustments to the registry as suggested, but it makes no difference. I still
can't access subfolders. CoolMax claims that its a Windows Vista problem,
since first level folder access does work, indicating that protocols for
accessing the drive are in fact working.
 
I have a MAP KC-31N which displays the exact same behaviour. Tried the fix,
but this did not help, and I only think it helps with the authentication
anyway.
I can only hope that Mapower releases a new firmware or that Vista gets a
fix to be backwards compatible. Terrible that XP works better than Vista from
a user perspective, no matter how non secure the old solution was. I have
everything behind a firewall and need things to work, rather than be
extremely secure and not work.
 
I also have this exact same problem. I am hoping that MAPover will release a
new firmware release for the MAP KC31N. However it is still amazing that
Vista is not backwards compatible even if it would mean it had to be 'less
secure'. Max security without functionality is no use.
Maybe if we're lucky a vista update will be released too.
 
You have a couple of options to overcome that problem till the new firmware
is ready.
Use FTP to access the drive, that works for me.
If that 's not comfartable to work with for uou try the RC from total
commander (www.ghisler.com) , that let me access the nas fine.

Ko
 
Thanks,
had tried that already and does work fine. However it is not a solution for
accessing my media in general (movies music etc.) with microsoft media
center.
I guess I will have to be patient and in the meanwhile add linux as a
dualboot option so I will have streaming access.
 
The only other thing I would advise, place a service request at the MFGR. I
ask all to do so, maybe if enough are coming in it will a bit sooner be
fixed.
Ko
 
I have spent many hours now fiddling with settings and fllowing threads and
advice. I have tried all the tricks on the MS Vista community and still my
trusty lAN hard disc that works so well with XP machines will not work with
the latest thing, Vista. How come it is not backwards comaptable in this
obvious area. MS cannot asume everything connected to a LAN is a PC or a PC
in a box running a fancy OS that can be upgraded when they feel like a change.

MS is forcing the scrapping of countless NASs by this omission, not very
green! I have looked through a major mail order suppliersa listings to see if
I could find a LAN disc that claimed to work with Vista ... and there are
none! So Ican't even throw money at this. What is the MS policy please? Will
this be fixed in the next service Pack or a patch of some nature?

Thanks
 
It's now 04 November 2007, and still no fix from MS.

Seems we may be the tip of a big problem. I'm in the process of switching
machines off Vista now. I cannot be doing with this, Vista is now its a year
old !

Remember, we repersent the few that try and fix the problem. Who go out and
look for the answers. What do others do ! (they are the ones that will by a
MAC next time).

I do not expect a responce, now like this post will be removed before seen.
 
Me too and guess what, it still does not work

I have been having this problem with my Packard Bell Netstore 3500. I have uploaded the new firmware and......no luck.

I have started two threads on the Microsoft Vista forums about this.

Follow the links to see what steps I (and others) have taken to fix this so far:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2327231&SiteID=17

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2587874&SiteID=17

What really annoys me is that MS are blatantly ignoring this problem, even more annoying is that the Netstore 3500 is on their compatability list, The box it came in even has a big "works with Vista!!" logo on it!
 
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