network controller and wireless card driver not found and wont ins

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Guest

Hi i recently had a automatic vista home basic update and after it installed
i have not been able to access my wireless internet. i get a message saying
that the drivers cannot be found. i went to the device manager and it says
the same and also that my network controller drivers are missing. so i try to
automatcaly reinstall drivers but they are not found and i have tryed the
disk that came with the laptop and the belkin wireless g notebook wireless
card but none of these help. i can connect using a wire but yesterday all was
fine the only change i have had is this update. i tryed to do a system
restore but now that fails aswell i am a little distresed please help.
 
azreal,

If your wireless is a USB device, then some folks have had good luck
resolving USB device recognition issues like you have by deleting the
INFCACHE.1 file, which can get corrupted with bad data and cause issues like
you have. The file is located at C:\Windows\inf. There, scroll down to the
INFCACHE.1 file and right click it and select delete. To do this, you will
likely have to give yourself permission to delete it, because of Windows
built-in Security. Just right click the file, select Properties and then
click on the security tab. Let us know whether this procedure does anything.
Sometimes it does and sometimes not. Post back on the results.
 
Have you tried downloading the Vista driver for your Belkin card? Starting
here:

http://www.belkin.com/support/browse/?lid=en

Start by choosing Networking Products > Wireless > etc. Make sure you chose
a Vista compatible driver, after finding your model, and, under Software &
Updates, clicking on Driver...
 
ok tried that but to no avail seems to be the internal network controller
rather than the wireless card. cheers for responding any way.
 
cheers i have done that but still no joy it seems to be the network
controller rather than the plug in wireless card. thanks for you response any
way.
 
azreal,

Can you post the name of the item in Device Manager where the driver is
missing? That is , if you can connect with a wire, then the network
controller must be working. More specifics may (or may not) be helpful.
 
Do you mean your CardBus Controller under PMCIA adapters? In Device Manager
double-click on the problem device, and on the Driver tab, choose Roll Back
Driver. If that's grayed out, try Update Driver. Click on "Browse my
computer for driver software," then "Let me pick from a list of device
drivers on my computer". Choose something other than what you currently
have.

You could also try going to your computer manufacture's web site and
download the Controller for your notebook model.
 
Yer thats what I thought but it is under other devices as network controller
with the device tower icon that vista has with a yellow triangle and a
exclamation mark with it.it is pci bus 3. my belkin card also is in this
other devices subsection as unknown device i know that it is my card because
i had it recognised a few times when i am wired in but this is intermittent
and not recognised now when i remove the wire i get the yellow triangle over
the network icon and no matter what i try it wont connect. i had a similar
problem recently with my dvd drive and it involved deleting some regestry
files to sort it from what i remember. i have tried every possible way to
update the drivers but no joy. i also note that all system restores up untill
today have gone. which i find a bit odd.
 
no i have another in there that is working ok. this shows in other devices as
network controller with a exclamation triangle on the device icon. i have
tryed updating from the toshiba website but once again no joy. i had a
similar thing happen to my dvd drive recently but i from what i remember it
involved deleting two files from the regestry then all was ok. i also note
that all my system retore files excluding today are gone...
 
azreal,

From a distance, I'm having problems seeing this in my mind's eye, so to
speak. I would try simply uninstalling those unknown devices in Device
Manager under the Properties of each unknown device. Leave everything
connected and uninstall them. Then reboot to see what happens. Sometimes
Windows fixes these problems when it reboots. That's the idea at least.
Post back on results.
 
the fix for my dvd was to delete these files.
-- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325
-11CE-BFC1-08002BE10318} - "Upperfilters" and "Lowerfilters".
dont suppose any easy fix like that
thanks
 
In Control Panel (Classic View) > Windows Update, when you click on "View
Update History", can you identify what device driver was recently updated
(ignoring all the KBxxxxxx updates)? Sort the view by "Installed On".

Navigate back to the main page. Can the device be uninstalled when you
click on Installed Updates (on the left-hand side of the Windows Update
window, down in the corner)?

azreal said:
no i have another in there that is working ok. this shows in other devices
as
network controller with a exclamation triangle on the device icon. i have
tryed updating from the toshiba website but once again no joy. i had a
similar thing happen to my dvd drive recently but i from what i remember
it
involved deleting two files from the regestry then all was ok. i also note
that all my system retore files excluding today are gone...
Click to expand...
 
azreal,

Thanks for posting the resolution. The solution for some of these issues
are often clouded in a shroud of mystery. At least you're good to go, and it
didn't cost that much.
 
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