Network Card Trouble

  • Thread starter Thread starter Joe
  • Start date Start date
J

Joe

My integrated NIC card quit working, I thought. I installed a LinkSys 10/100
fast ethernet PCI. Updated the drivers. Windows XP Home recoginizes it, says
its working properly but shows "A network cable is disconected" (Its is
connected) Same as the onboard card was doing. Got that solved I thought til
I booted up tonite. Doing the same thing. I'm hooking up a Comcast cable
modem. It works fine on USB just slow. I used 3 different Cat5 cables 2 of
them new. Also checked the TCP/IP, DNS, WINS, Etc...Settings. They are
correct. When it tried to connect (no cable error) it had no or limited
connectivity. Went to Cmd Prompt, released and renewed ipconfig with no
results. Got any ideas? I don't know what else to check. Thanks in advance.
 
Pent 4, 2.4Gig, 512MB DDR SDRAM.
I just tried to set it all up again after uninstalling it. I even unistalled
and reinstalled all the network protocols, Same thing "cable unpluged" In
IPCONFIG it says it can't make any changes to it with it's "media not
connected". I've setup several networks, one in a 2 story office building
with 9 PCs and 6 Laptops. Half wired and half wireless with no problems. I
just can't figure this one!
 
Try unplugging the modem for 2-3 minutes,this resets its ip configuration.Any
time you switch from one card to another (even with integrated on-board)
one must unplug the modem.
 
Joe said:
My integrated NIC card quit working, I thought. I installed a LinkSys
10/100
fast ethernet PCI. Updated the drivers. Windows XP Home recoginizes it,
says
its working properly but shows "A network cable is disconected" (Its is
connected) Same as the onboard card was doing. Got that solved I thought
til
I booted up tonite. Doing the same thing. I'm hooking up a Comcast cable
modem. It works fine on USB just slow. I used 3 different Cat5 cables 2 of
them new. Also checked the TCP/IP, DNS, WINS, Etc...Settings. They are
correct. When it tried to connect (no cable error) it had no or limited
connectivity. Went to Cmd Prompt, released and renewed ipconfig with no
results. Got any ideas? I don't know what else to check. Thanks in
advance.
Click to expand...

It's possible the modem is faulty and if it's supplied by Comcast you can
exchange it. The quickest way is to take it to any Comcast Payment Center
nearest to you, otherwise you may need to wait a few days for a service tech
to be sent. I've replaced mine three times approximately the past 10 years,
simply take it in, tell them it stopped connecting and they'll hand over a
new one without hassle.

To find one hopefully near to you:
https://www.comcast.com/Localizatio...paymentcenter/locatePaymentCenter.ashx?area=0

You will have to call Comcast once you get the new one connected to get
the new MAC registered with your account, it's done quickly by them through
the cable.

You may want to call them first anyway so the can test the cable/modem
connectivity while on the phone with you. They may say that there is no
problem, but if you still have issues take it in for an exchange. If their
test results in no connection, they can tell you where the nearest Center is
and even call the Center to let them know your coming by and they'll have
the modem ready for a quick in and out.

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
Brian said:
It's possible the modem is faulty and if it's supplied by Comcast you
can exchange it. The quickest way is to take it to any Comcast Payment
Center nearest to you, otherwise you may need to wait a few days for a
service tech to be sent. I've replaced mine three times approximately
the past 10 years, simply take it in, tell them it stopped connecting
and they'll hand over a new one without hassle.
Click to expand...

Call before you go to your nearest Comcast Payment Center, since they do
not all stock spare modems.
 
And don't be surprised if the replacement modem
is a newer (or sometimes older) model as they recycle
them after they have been returned by another user
and then repaired.

So before you walk out the Comcast door, check
the model number.
 
Joe said:
My integrated NIC card quit working, I thought. I installed a LinkSys
10/100
fast ethernet PCI. Updated the drivers. Windows XP Home recoginizes it,
says
its working properly but shows "A network cable is disconected" (Its is
connected) Same as the onboard card was doing.
Click to expand...

Did you *disable* the embedded card? If you didn't, you'll still get the
message for that card.
Got that solved I thought til
I booted up tonite. Doing the same thing. I'm hooking up a Comcast cable
modem. It works fine on USB just slow. I used 3 different Cat5 cables 2 of
them new. Also checked the TCP/IP, DNS, WINS, Etc...Settings. They are
correct. When it tried to connect (no cable error) it had no or limited
connectivity. Went to Cmd Prompt, released and renewed ipconfig with no
results. Got any ideas? I don't know what else to check. Thanks in
advance.
Click to expand...

Borrow a signal souce such as another router, so you can be eliminate the
cable box.

HTH
-pk
 
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