Netlogon service problem

  • Thread starter Thread starter danieltan
  • Start date Start date
D

danieltan

In my event viewer i noticed that netlogon services has problem. It
started first and then followed by dns, which is incorrect sequence.
The event id in event viewer is 5781. The error is as below. Currently
i'm using Win2000 AD domain and dynamic update. I've refered to
article Q193888 which describe this problem , but don't quite
understand how to solve this. Anyone pls help. Thanks


"Dynamic registration or deregistration of one or more DNS records
failed because no DNS servers are available. "


Rgds
Daniel
 
The first thing to do is to make sure that dns is setup correctly on the
domain controller. The domain controller must point to itself or other
Active Directory domain controllers in the domain running dns as their
preferred dns server and never use an ISP dns server in the preferred dns
server list. The link below explains this in more detail. I would also run
the netdiag and dcdiag support tools on your domain controller to see what
else is found as a problem if anything. --- Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;291382
http://support.microsoft.com/default.aspx?scid=kb;en-us;321708 -- netdiag
and how to install support tools.
 
Steve, thanks for reply. Wat should i expect from the results ? Below
is the result. What about the article Q193888, does it helps ? Pls
advise. Thanks

DC Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial non skippeable tests
Testing server: Default-First-Site-Name\MP419B
Starting test: Connectivity
......................... MP419B passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\MP419B
Starting test: Replications
......................... MP419B passed test Replications
Starting test: NCSecDesc
......................... MP419B passed test NCSecDesc
Starting test: NetLogons
......................... MP419B passed test NetLogons
Starting test: Advertising
......................... MP419B passed test Advertising
Starting test: KnowsOfRoleHolders
......................... MP419B passed test
KnowsOfRoleHolders
Starting test: RidManager
......................... MP419B passed test RidManager
Starting test: MachineAccount
* MP419B is not trusted for account delegation
......................... MP419B failed test MachineAccount
Starting test: Services
......................... MP419B passed test Services
Starting test: ObjectsReplicated
......................... MP419B passed test ObjectsReplicated
Starting test: frssysvol
......................... MP419B passed test frssysvol
Starting test: kccevent
......................... MP419B passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0xC0001B72
Time Generated: 02/13/2005 13:20:47
Event String: The following boot-start or system-start

An Error Event occured. EventID: 0x00004E8F
Time Generated: 02/13/2005 13:24:17
Event String: A Demand Dial connection to the remote
interface

An Error Event occured. EventID: 0x00004E8F
Time Generated: 02/13/2005 13:32:18
Event String: A Demand Dial connection to the remote
interface

An Error Event occured. EventID: 0x00004E8F
Time Generated: 02/13/2005 13:51:46
Event String: A Demand Dial connection to the remote
interface

......................... MP419B failed test systemlog

Running enterprise tests on : mp420.afraid.org
Starting test: Intersite
......................... mp420.afraid.org passed test
Intersite
Starting test: FsmoCheck
......................... mp420.afraid.org passed test
FsmoCheck
 
Steve, thanks for reply. Wat should i expect from the results ? Below
is the result. What about the article Q193888, does it helps ? Pls
advise. Thanks

DC Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial non skippeable tests
Testing server: Default-First-Site-Name\MP419B
Starting test: Connectivity
......................... MP419B passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\MP419B
Starting test: Replications
......................... MP419B passed test Replications
Starting test: NCSecDesc
......................... MP419B passed test NCSecDesc
Starting test: NetLogons
......................... MP419B passed test NetLogons
Starting test: Advertising
......................... MP419B passed test Advertising
Starting test: KnowsOfRoleHolders
......................... MP419B passed test
KnowsOfRoleHolders
Starting test: RidManager
......................... MP419B passed test RidManager
Starting test: MachineAccount
* MP419B is not trusted for account delegation
......................... MP419B failed test MachineAccount
Starting test: Services
......................... MP419B passed test Services
Starting test: ObjectsReplicated
......................... MP419B passed test ObjectsReplicated
Starting test: frssysvol
......................... MP419B passed test frssysvol
Starting test: kccevent
......................... MP419B passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0xC0001B72
Time Generated: 02/13/2005 13:20:47
Event String: The following boot-start or system-start

An Error Event occured. EventID: 0x00004E8F
Time Generated: 02/13/2005 13:24:17
Event String: A Demand Dial connection to the remote
interface

An Error Event occured. EventID: 0x00004E8F
Time Generated: 02/13/2005 13:32:18
Event String: A Demand Dial connection to the remote
interface

An Error Event occured. EventID: 0x00004E8F
Time Generated: 02/13/2005 13:51:46
Event String: A Demand Dial connection to the remote
interface

......................... MP419B failed test systemlog

Running enterprise tests on : mp420.afraid.org
Starting test: Intersite
......................... mp420.afraid.org passed test
Intersite
Starting test: FsmoCheck
......................... mp420.afraid.org passed test
FsmoCheck
 
I would do what Q193888 suggests as a last resort. It states that the
problem usually happens on older hardware and the article itself is from
11/2002. Be sure to run the netdiag test also to see if any problems are
reported. The dcdiag results do show a significant problem with the computer
account which may or may not be related. Find that domain controller account
in Active Directory Users and Computers. It should be in the domain
controllers container. Right click and select properties. The option under
the general page for "trust computer for delegation" must be checked
indicating it is enabled. After that, wait a few minutes and run your dcdiag
test again to see if that error goes away and if the events are still
recorded in Event Viewer or not. It also seems that this domain controller
is a remote access server? That in itself is a special challenge. Go to
networking properties/advanced/advanced settings and make sure that the
network adapter that is used for the internal network is at the top of the
list for "connections". --- Steve

Starting test: MachineAccount
 
Steven, i only have one nic in my server. Yes the DC is RAS but i have
not enable the connection. I have got the result from dcdiag and
netdiag but not yet check the event viewer. Does computer account
related to delegation ? Pls tell me anything wrong. Thanks

DC Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial non skippeable tests
Testing server: Default-First-Site-Name\MP419B
Starting test: Connectivity
......................... MP419B passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\MP419B
Starting test: Replications
......................... MP419B passed test Replications
Starting test: NCSecDesc
......................... MP419B passed test NCSecDesc
Starting test: NetLogons
......................... MP419B passed test NetLogons
Starting test: Advertising
......................... MP419B passed test Advertising
Starting test: KnowsOfRoleHolders
......................... MP419B passed test
KnowsOfRoleHolders
Starting test: RidManager
......................... MP419B passed test RidManager
Starting test: MachineAccount
......................... MP419B passed test MachineAccount
Starting test: Services
......................... MP419B passed test Services
Starting test: ObjectsReplicated
......................... MP419B passed test ObjectsReplicated
Starting test: frssysvol
......................... MP419B passed test frssysvol
Starting test: kccevent
......................... MP419B passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0x00004E8F
Time Generated: 02/14/2005 18:33:56
Event String: A Demand Dial connection to the remote
interface......................... MP419B failed test systemlog

Running enterprise tests on : mp420.afraid.org
Starting test: Intersite
......................... mp420.afraid.org passed test
Intersite
Starting test: FsmoCheck
......................... mp420.afraid.org passed test
FsmoCheck


Computer Name: MP419B
DNS Host Name: mp419b.mp420.afraid.org
System info : Windows 2000 Server (Build 2195)
Processor : x86 Family 6 Model 3 Stepping 4, GenuineIntel
List of installed hotfixes :
Netcard queries test . . . . . . . : Passed
Per interface results:
Adapter : Local Area Connection
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : mp419b
IP Address . . . . . . . . : 192.168.1.2
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.1.1
Primary WINS Server. . . . : 192.168.1.2
Dns Servers. . . . . . . . : 192.168.1.2
192.168.1.2
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Passed
NetBT name test. . . . . . : Passed
WINS service test. . . . . : Passed

Adapter : {E6036B1E-8CBF-43C8-A98B-AEAFC810EE75}
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : mp419b
IP Address . . . . . . . . : 192.168.0.1
Subnet Mask. . . . . . . . : 255.255.255.255
Default Gateway. . . . . . :
Dns Servers. . . . . . . . : 127.0.0.1
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Skipped
[WARNING] No gateways defined for this adapter.
NetBT name test. . . . . . : Passed
No remote names have been found.






I would do what Q193888 suggests as a last resort. It states that the
Click to expand...
 
Your dcdiag and netdiag looks good and the computer account problem is
fixed. You did not post the whole netdiag results, but if everything else
passed you are probably in good shape. Like I said, RAS on a domain
controller can add extra problems. Be sure that the internal lan adapter is
at the top of the list as I suggested previously even if RAS is not
currently being used. If problems are still shown in Event Viewer, consider
disabling RAS to see if that fixes it or disable the second adapter [if it
is not already].. --- Steve


Steven, i only have one nic in my server. Yes the DC is RAS but i have
not enable the connection. I have got the result from dcdiag and
netdiag but not yet check the event viewer. Does computer account
related to delegation ? Pls tell me anything wrong. Thanks

DC Diagnosis
Performing initial setup:
Done gathering initial info.
Doing initial non skippeable tests
Testing server: Default-First-Site-Name\MP419B
Starting test: Connectivity
......................... MP419B passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\MP419B
Starting test: Replications
......................... MP419B passed test Replications
Starting test: NCSecDesc
......................... MP419B passed test NCSecDesc
Starting test: NetLogons
......................... MP419B passed test NetLogons
Starting test: Advertising
......................... MP419B passed test Advertising
Starting test: KnowsOfRoleHolders
......................... MP419B passed test
KnowsOfRoleHolders
Starting test: RidManager
......................... MP419B passed test RidManager
Starting test: MachineAccount
......................... MP419B passed test MachineAccount
Starting test: Services
......................... MP419B passed test Services
Starting test: ObjectsReplicated
......................... MP419B passed test ObjectsReplicated
Starting test: frssysvol
......................... MP419B passed test frssysvol
Starting test: kccevent
......................... MP419B passed test kccevent
Starting test: systemlog
An Error Event occured. EventID: 0x00004E8F
Time Generated: 02/14/2005 18:33:56
Event String: A Demand Dial connection to the remote
interface......................... MP419B failed test systemlog

Running enterprise tests on : mp420.afraid.org
Starting test: Intersite
......................... mp420.afraid.org passed test
Intersite
Starting test: FsmoCheck
......................... mp420.afraid.org passed test
FsmoCheck


Computer Name: MP419B
DNS Host Name: mp419b.mp420.afraid.org
System info : Windows 2000 Server (Build 2195)
Processor : x86 Family 6 Model 3 Stepping 4, GenuineIntel
List of installed hotfixes :
Netcard queries test . . . . . . . : Passed
Per interface results:
Adapter : Local Area Connection
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : mp419b
IP Address . . . . . . . . : 192.168.1.2
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.1.1
Primary WINS Server. . . . : 192.168.1.2
Dns Servers. . . . . . . . : 192.168.1.2
192.168.1.2
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Passed
NetBT name test. . . . . . : Passed
WINS service test. . . . . : Passed

Adapter : {E6036B1E-8CBF-43C8-A98B-AEAFC810EE75}
Netcard queries test . . . : Passed
Host Name. . . . . . . . . : mp419b
IP Address . . . . . . . . : 192.168.0.1
Subnet Mask. . . . . . . . : 255.255.255.255
Default Gateway. . . . . . :
Dns Servers. . . . . . . . : 127.0.0.1
AutoConfiguration results. . . . . . : Passed
Default gateway test . . . : Skipped
[WARNING] No gateways defined for this adapter.
NetBT name test. . . . . . : Passed
No remote names have been found.






I would do what Q193888 suggests as a last resort. It states that the
Click to expand...
problem usually happens on older hardware and the article itself is from
11/2002. Be sure to run the netdiag test also to see if any problems are
reported. The dcdiag results do show a significant problem with the computer
account which may or may not be related. Find that domain controller account
in Active Directory Users and Computers. It should be in the domain
controllers container. Right click and select properties. The option under
the general page for "trust computer for delegation" must be checked
indicating it is enabled. After that, wait a few minutes and run your dcdiag
test again to see if that error goes away and if the events are still
Click to expand...
recorded in Event Viewer or not. It also seems that this domain controller
is a remote access server? That in itself is a special challenge. Go to
networking properties/advanced/advanced settings and make sure that the
network adapter that is used for the internal network is at the top of the
list for "connections". --- Steve

Starting test: MachineAccount
Click to expand...
Click to expand...
 
Go to network connections/advanced/advanced settings - adapters and bindings
and make sure your network adapter for the internal network is at the top of
the list. --- Steve
 
Steve, control panel ? or right click the network connections ? my is
win2000 server.

Rgds
Daniel
 
Steve, yes i found it, the first one is local area network connection,
2nd is remote access service. I've stopped the RAS service but still
got that error. what else can i do ?

Regards
Daniel
 
Hmm. I am about out of ideas on this one. I suggest you try posting in the
win2000.active_directory newsgroup and be sure to give specifics of you
domain controller configuration and paste your netdiag results with your
post. --- Steve
 
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