NetDiag 220520

  • Thread starter Thread starter Robbie Robinson
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Robbie Robinson

To microsoft.public.windowsxp.basics

Thank you for the advice you gave me. Please answer another question. Should
I call "Dell Support" or " MS TechNet" to guide me through this so I can get
rid of that icon on my desktop. I don't feel competent myself. I change that
I know I'm not.

Thank you again
Robbie
 
Robbie said:
To microsoft.public.windowsxp.basics

Thank you for the advice you gave me. Please answer another question.
Should I call "Dell Support" or " MS TechNet" to guide me through
this so I can get rid of that icon on my desktop. I don't feel
competent myself. I change that I know I'm not.
Click to expand...


Assuming that you are talking about a shortcut icon on your desktop (if it
has a curved arrow in its lower left corner, it's a shortcut), you don't
need to call anyone to get rid of it. I'm sure you're competent to do it.
It's extremely easy: just single-click on it, and press the delete key.
 
It is not a shortcut. It popped up the following morning after I did a
Detect and Repair in Word and then ended up doing a System Restore when the
Detect and Repair was unsuccessful. The System Restore took care of the
problem with Word. If you still say I should just get rid of the icon I will
but I really think it needs a diagnostic test. I am having problems that I'm
sure you don't want to here.
Thanks again
Robbie
PS. You're only stupid if you don't ask questions. Right?
 
Robbie said:
It is not a shortcut. It popped up the following morning after I did a
Detect and Repair in Word and then ended up doing a System Restore
when the Detect and Repair was unsuccessful. The System Restore took
care of the problem with Word.
Click to expand...


If it'd not a shortcut, you can still delete it the way I stated, but that
deletes the application, and makes it harder to get back if you change your
mind. Besides the best way to remove an application is from Add/Remove
Programs; just deleting it usually leaves left=over opieces of it.

If you still say I should just get rid
of the icon I will
Click to expand...


No, I don't say you *should* get rid of it. I'm not familiar with NetDiag
220520 and have no opinions about it one way or another. What is it? How did
it get there?
 
I found it!!!! It is a document from NetDiag. It says under "Network
Adapters".....Network Adapter......[00000001] Intel(R) PRO/100 VE Network
Connection----FAILED.......under "Internet Service" it says.......Default
OE Mail...mail.charter.net. / mail.charter.net----FAILED...
Default OE News-----Not Configured......Internet Explorer Web Proxy-----Not
Configured.
I'm hoping to be steered in the right direction to fix these.
Thank you
Robbie
 
Robbie said:
I found it!!!! It is a document from NetDiag. It says under "Network
Adapters".....Network Adapter......[00000001] Intel(R) PRO/100 VE
Network Connection----FAILED.......under "Internet Service" it
says.......Default OE Mail...mail.charter.net. /
mail.charter.net----FAILED... Default OE News-----Not
Configured......Internet Explorer Web
Proxy-----Not Configured.
I'm hoping to be steered in the right direction to fix these.
Thank you
Click to expand...


OK, glad you found it. I misunderstood and thought you were talking about
some third-party application called NetDiag 220520.
 
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