Make sure the burning app you decide to use has the latest update, from the
OEM's web site or if it was included with your computer, check your
computers OEM web site for updates.. May need to update the drives firmware
as the last resort, your call..
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
This will clear any third party drivers from the upper & lower filters..
May be a bit easier to use, than manually editing the registry..
You will need to reinstall your burning app, after you clear the filters..
The easiest way to check for extra drivers without going into the registry
or searching the c:\windows\system32\drivers folder, would be to go to -
Device Manager, open DVD/CD-ROM drives, right click one of your optical
drives, select properties from the menu, Details tab, you should see "Device
Instance Id" and a drop down arrow (v), click it, move the mouse pointer
down the list to highlight Device Upper filters and click it, do the same
for the Device Lower filters, Class Upper & Lower filters as well to see and
take note of their contents.. Also, there should be just 4 MS signed drivers
in the Drivers tab, driver details button, driver files details window, may
want to check, your call..
MS signed drivers: cdrom.sys, imapi.sys, redbook.sys, storprop.dll
See any other drivers in the filters..? If so, they are most likely the
culprits, you can try Google searching them for a description, if needed..
Hope it can help..
Cheers
j;-j