Nero Upgrade & XP

[Lynn]

I have downloaded Nero 5.5.10.54 as suggested but I find that when I click
on Help there appears to be no Help files. I did not have the original Nero
5 installed when I did the upgrade as technical support at Nero told me I
didn't have to have the original installed just to download the new version
and put in my original serial number which I did.
Lynn

 

[Jack]

the upgade looks for a legit copy of Nero installed......you have to have
5.x installed then install the upgrade on top of it...it works fine...

 

[JAX]

The help files are not included in the download version, just the retail
package. You can download a PDF from Nero that has all the instructions.

LOL, JAX

 

[JAX]

The updates are actually full stand-alone installs. If you have a legitimate
"key", they will run by themselves, i.e., no existing install. I run it that
way.

JAX

 

[Lynn W]

Thanks Jax, I'm tearing my hair out at the moment as you can probably tell
with my posts. What should have been the best xmas present I've had is
turning out to be a nightmare.
Lynn

 

[JAX]

Hi Lynn,

Sorry you are having problems. Did you download the PDF file? If there is a
particular question, I would be glad to "try" to help.

JAX

 

[Lynn W]

Thanks Jax. My main problem is now with the external drive (key) that I have
been using to move data from my desktop to my laptop. Desktop has W98
laptop XP. Works fine on desktop but every time I install it on laptop
through USB port and then take it out it crashes my laptop after which my
laptop restarts itself. It is really getting to me now.

 

[JAX]

Hi Lynn,

I'm just guessing here. Do you need to install a driver on your XP machine
for the drive, or possibly update the firmware in the drive to operate with
XP?

JAX

 

[Lynn W]

Hi Jax
See my new post and again thanks for your help. Much appreciated as is
everyone's input.

Lynn
Remove Spam Trap if replying personally