Let's leave Google out of the equation here; this is a problem with Nero
9 not installing properly on Vista Ultimate 64-bit. After explaining the
entire situation to Nero Technical Support, this is the vague response I
received from them:
2009/6/22 <
[email protected]>
Dear Ian,
thank you for your e-mail.
I had a few further reports on the issue with Nero CoverDesigner
and was able to reproduce the issue here on one of our PCs. It appears
that one of your newer E-Mails was treated as SPAM for some reason - so
if you had any other issue with installing Nero 9, please let me know.
There has been an Issue when using the current Nero CleanTool when
wanting to install Nero 9 - so I am wondering if you ran into this
obstacle. If yes, please excuse the inconvenience and contact me again
reagarding the way to install the latest version of Nero 9.
Should you have any further queries, please do not hesitate to
contact us again.
Best Regards
Mark Hooper
Nero Support
DUH! Hello? Did he think that my problem was so trivial to treat it as
SPAM? The CleanTool does not work properly, the installation does not
work properly, after downloading a patch of some 354MB from Germany that
takes a few hours and wastes my bandwidth, a program that does not
install properly is a waste of my time. The above communication was the
last I heard from Nero Technical Support. I have not been able to get
any answer from them since.