Sharron said:
I've been using Norton Internet Security with Windows XP for years
but in the last 45 days encountered problems that resulted in two
crashed hard drives. It has been suggested that Norton may be the
culprit for the problems I described. Anyone had awesome success
with a different software provider?
Umm, "it has been suggested that"?
With all due respect, you may want to be a bit more thorough in your
trouble-shooting so you don't spend an inordinate amount of time on your
"security software" only to have the problem come back unexpectedly
again. Since this is your first post, I suggest you should return with:
-- OS and version,
-- Specifics about your computer
-- Nature of the drive failures (crashes),
-- Was it 2 separate drives, or twice on the same drive?
-- How you recovered from them,
-- Why you think it was a program that cuased their failure and not just
a coincidence or malware at work? I would more suspect malware or normal
wear of the drives is more likely to be the causes.
-- Results of chkdsk and mfr disk diag program,
-- Specifics about what you were doing and what happened when the drives
succumbed and any other ongoing issues of problems you've been
experiencing.
-- Check the Events Viewer for hints,
-- any relevant information you can think of.
There are several good alternatives for anti-virus software (apparently
what you mean by "security software"), free and paid. There is no "best
of breed" for such a thing, but you will find plenty of opinions,
especially from a few fanatics here and a few egoes that will insist
their program is the only one to use and better than everything else,
but there really isn't any such thing. What works best for YOU is the
best software to use.
It's higly unlikely that Norton or any other security software would
cause a problem as you described it. Actually I might go so far as to
say that over 45 days no reputable software package caused the demise of
two disk drives.
To start:
Besides Norton AV, what other spyware detectors/scanners have you run?
Was each one updated just prior to running it?
From there I think a good attempt can be made to try to decide what may
have happened to your drives.
HTH,
Twayne