need scanner help

[Guest]

I got a cannon FB620U scanner and I downloaded the new drivers for windows xp and installed them ,but still can't get scanner to work. Anyone got any ideas ?????

 

[Will Denny]

Hi

Did you disconnect the scanner first and then install the drivers?

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Will Denny
MS-MVP Windows - Shell/User
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| I got a cannon FB620U scanner and I downloaded the new drivers for windows
xp and installed them ,but still can't get scanner to work. Anyone got any
ideas ?????

 

[G Busch]

Did you upgrade to XP? My Canon scanner requires you to first uninstall
Win9x drivers before installing XP drivers, or it won't work...

I got a cannon FB620U scanner and I downloaded the new drivers for windows

xp and installed them ,but still can't get scanner to work. Anyone got any
ideas ?????