Need Help with a Memorex 48u Scanner!

  • Thread starter Thread starter -Hector-
  • Start date Start date
H

-Hector-

I recently purchased a Memorex 48U scanner. However, XP
doesn't recognize any new device when I plug the scanner into the USB
port on any of my computers. I preloaded the drivers on one system,
and I didn't load anything on the second system. The result is the
same each time, the computer does not see the scanner or sense the
device when it is plugged in. Any help would be greatly appreciated.
I've been batting .100 in recent weeks with USB devices.
 
-Hector- said:
I recently purchased a Memorex 48U scanner. However, XP
doesn't recognize any new device when I plug the scanner into the USB
port on any of my computers. I preloaded the drivers on one system,
and I didn't load anything on the second system. The result is the
same each time, the computer does not see the scanner or sense the
device when it is plugged in. Any help would be greatly appreciated.
I've been batting .100 in recent weeks with USB devices.
Click to expand...

Do any USB devices work?

Maybe you need to renew the USB drivers.
First make sure that the USB device is turned on in the computers BIOS.

Next, if USB was turned on, Open Device Manager and click the (+) beside the
Universal Serial Buss Controllers. Right Click on the Enhanced controller
and uninstall. Close Device Manager. Reboot computer.

XP will then load fresh USB drivers from the XP Cache.
 
CSM1 said:
Do any USB devices work?

Maybe you need to renew the USB drivers.
First make sure that the USB device is turned on in the computers BIOS.

Next, if USB was turned on, Open Device Manager and click the (+) beside the
Universal Serial Buss Controllers. Right Click on the Enhanced controller
and uninstall. Close Device Manager. Reboot computer.

XP will then load fresh USB drivers from the XP Cache.
Click to expand...

You might want to go a stage further in removing devices, and check for
hidden & ghost devices.

First set the following environment variable and give it a value of 1:

devmgr_show_nonpresent_devices

Then in Device Manager, click 'View' and 'Show Hidden Devices'. They
are greyed out.
 
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