..... snip ....
You will think me really thick now, but as I said before,
I am a rel novice,
No problem - we have all started off as novices and had to get help
from others!
so am not yet familiar with the word REBOOT.
It means RESTART - click on the start button, select "Turn off
Computer" then select "Restart" instead of "Turn off"
As soon as the computer starts to restart and before the Win XP screen
appears, tap the F8 key a few times.
WOULD IT MEAN THAT ALL MY FILES AND DESK TOP SETTINGS WOULD BE
LOST?
Not at all. You are thinking of reinstall
ALSO WHERE DOi GO TO REBOOT?
See above
wHAT DOES SAFE MODE MEAN?
It is a special mode for diagnosing problems and alos for logging in
as ADMINISTRATOR. Only very basic things are loaded and most of the
things that normally load are bypassed.
By the way, if logging in as Administrator asks for a password (which
is shouldn't if nobody has used it before) then try the password you
use for your normal log in name.
Re guest accounts
I thought from your first message that you meant THE Guest account
which can be used by anyone but your second message mentions "four
guest users" so I now assume you mean normal user accounts.
In the "User Accounts" option you can click on any user name then on
"Delete this account". That should get rid of them.
Once you have changed your own user account to "Administrator" then
you can use the "User Accounts" option from there - no need to get
into "Safe Mode" - you only need to do that to log on as
"Administrator"
In case of confusion, the "ADMINISTRATOR" account (only accessible
through safe mode) is NOT the same thing as a user who has
administrator rights (which you want for your own user name). Trust
Microsoft to make things confusing!!
I won't be on internet again now until tomorrow so if you have any
more questions I will not be able to respond until then.
Good luck!!!