Need HELP restoring Lost Files

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TVC

Can anyone help? My computer has been acting strange for a while and we had
planned to save everything to floppy and then restore it to its factory
settings to eliminate whatever corruption has been caused. But two nights
ago everything went KABLOOEY. I frequently have Outlook Express "not
respond" when trying to click back on my email Inbox after reading the
alt.obituaries newsgroup. This time, as usual, it was taking too long to
show me the email Inbox, so I hit control-Alt-Delete and as usual saw that
it was not responding. So I closed it down, and then as usual, reopened it a
second later. To my HORROR, the 90-odd emails in my Inbox (going back
several months) were GONE. In their place was the Welcome to Microsoft
Outlook Express email that you get when you first get a computer. We have 20
or so
other email folders, and none were affected. The emails were not in the
Deleted folder. Having been through computers corrupting before, I knew to
search for Inbox.dbx, fully expecting the entire 90-emails to be in a long
text file with codes and such. Instead, it was just 137k and that was just
one new e-mail, which had apparently come in while I had been reading the
obituaries. (It seemed to be a legitimate promotion from Northwest
Airlines.)
This means that while I was reading alt.obituaries newsgroup and heard the
email come in,
that ONE email arrived and did NOT vanish with the others during the moment
when Outlook Express went into "not responding" mode.
Having been told in the past that even when you restore a computer to
factory settings and wipe out all information on it, that it's not safe to
give it or throw it away without smashing it to bits, because "even emails
that were deleted are STILL on the hard disk," I am hoping that these emails
indeed ARE somewhere on my computer. If so, can anyone tell me what I need
to find them? We have not turned on that computer since it happened, and the
only usage it had was right after it happened when we tried to locate the
dbx file.
Thanks for any help. If possible, please reply to (e-mail address removed) but I
will try to check this newsgroup also.
 
TVC said:
Can anyone help? My computer has been acting strange for a while...

[snip]

I see that you are using OE 5.5 (at least here). What operating system
are you using, Win98? Maybe you have either the DOS Undelete, or
the Windows Undelete utility to fall back on first. After that, there are
probably some data recovery experts lurking about...maybe they can
point you to some utilities. Data recovery can be expensive, you have
to decide what value to place on the missing data. There are some
utilities for "Do It Yourself" data recovery that will tell you if the data
is recoverable (for free), but will charge to do the actual recovery.
 
Thank you...
That computer has Windows 98. I'm not sure which Outlook Express version is
on it, but I know it is one of the 5. versions. Assuming it is the 5.5, how
do we activate the DOS or Windows Undelete?
I was indeed hoping a data recovery expert might be lurking and give me a
tip. :-)

FromTheRafters said:
Can anyone help? My computer has been acting strange for a while...

[snip]

I see that you are using OE 5.5 (at least here). What operating system
are you using, Win98? Maybe you have either the DOS Undelete, or
the Windows Undelete utility to fall back on first. After that, there are
probably some data recovery experts lurking about...maybe they can
point you to some utilities. Data recovery can be expensive, you have
to decide what value to place on the missing data. There are some
utilities for "Do It Yourself" data recovery that will tell you if the data
is recoverable (for free), but will charge to do the actual recovery.
 
TVC said:
Thank you...
That computer has Windows 98. I'm not sure which Outlook Express version is
on it, but I know it is one of the 5. versions. Assuming it is the 5.5, how
do we activate the DOS or Windows Undelete?
I was indeed hoping a data recovery expert might be lurking and give me a
tip. :-)

Maybe running "scandisk" will recover the data from a lost cluster.
Are you at all familiar with scandisk?
 
Thanks. We've seen Scandisk take over many times after the computer "shut
down improperly". We tried to run it yesterday with several options checked
that might have shown us the lost files, but it couldn't complete its job.
It got most of the way through and then kept starting again. Obviously the
computer is as corrupted as we thought. :-(
 
Thanks. We've seen Scandisk take over many times after the computer "shut
down improperly". We tried to run it yesterday with several options checked
that might have shown us the lost files, but it couldn't complete its job.
It got most of the way through and then kept starting again. Obviously the
computer is as corrupted as we thought. :-(

Scandisk restarting just indicates you have some process writing
to the drive.

It's the wrong tool to use to try to recover the files anyway.
When you have critical data to recover, you should not run
any program that writes to the drive, as it may overwrite
the data.

You may want to check ou http://www.invircible.com/resq.php,
but use a different computer, to gather information, and
utilities.

Regards, Dave Hodgins
 
FromTheRafters said:
Maybe running "scandisk" will recover the data from a lost cluster.
Are you at all familiar with scandisk?

SCANDISK isn't a data recovery tool!

Actually, SCANDISK is the *wrong* tool for the job and shouldn't be used where
data / files have been lost and need recovering.

Happy New Year, Zvi
 
Zvi Netiv said:
SCANDISK isn't a data recovery tool!
True.

Actually, SCANDISK is the *wrong* tool for the job and shouldn't be used where
data / files have been lost and need recovering.

Sorry, I wasn't aware that scandisk made irreversible changes
to the drive.
Happy New Year, Zvi

Same to you, Zvi.
 
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