Need Help Please!

  • Thread starter Thread starter Debbie
  • Start date Start date
D

Debbie

I am trying to set up an account -- I did manage to get 1/2 right -- I seem
to have my email downloaded from aol which is incoming. My problem is that
when I try to send a test message I get the following:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'HI', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

What I did was tools, account, email add, I put in my name, I put in my aol
email address and password, then the screen for the server info comes up I
changed the darkened box POP3 to the IMAP, and then put in the IMAP.aol.com
and SMTP.aol.com and checked the box. I tried with the box unchecked first
and got nothing but when I checked the box is when I got all of my mail
transferred.

Please let me know what I need to do to send mail and please be specific
(I'm Blonde).

Thanks,
Debbie
 
Debbie said:
I am trying to set up an account -- I did manage to get 1/2 right -- I seem
to have my email downloaded from aol which is incoming. My problem is
that
when I try to send a test message I get the following:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'HI', Account: 'imap.aol.com', Server: 'smtp.aol.com',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F

What I did was tools, account, email add, I put in my name, I put in my
aol
email address and password, then the screen for the server info comes up I
changed the darkened box POP3 to the IMAP, and then put in the
IMAP.aol.com
and SMTP.aol.com and checked the box. I tried with the box unchecked
first
and got nothing but when I checked the box is when I got all of my mail
transferred.

Please let me know what I need to do to send mail and please be specific
(I'm Blonde).

Thanks,
Debbie
Click to expand...

See http://www.postmaster.aol.com/imap/express.html

You need to change your outgoing port from 25 to 587 on the advanced tab of
your accounts properties.
 
The error "unexpectedly terminated" is usually caused by interference
from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
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