need help, can not delete files

  • Thread starter Thread starter masako
  • Start date Start date
M

masako

Since a week ago, we've been bothered by a lot of pop up
pages whe we are on Internet Exploler and we found out
that a lot of programs such as Alset, save!, ClockSync,
couponsandoffers, Power Scan were somehow installed into
our hard drive in programs folder.
I can not delete those files. Error message says access
denied. I tryied to start up with my "Reinstallation CD"
in prder to delete those files, but it's not starting up
from the CD-drive. Can you please help me to solve this
problem?
Thank you very much!!
Masako
 
Hi,

Infections by spyware seem to be worse than infections by real viruses
lately. Follow these steps:

1) Install and run Adaware from www.lavasoft.de

2) Install and run Spyware Blaster from
http://www.javacoolsoftware.com/spywareblaster.html

3) Dump all TIF's and selectively delete unwanted cookies

4) Turn on the native firewall or install a third-party one

http://www.kerio.com/kpf_home.html
http://www.zonelabs.com/store/content/home.jsp
http://www.tinysoftware.com/home/tiny2?la=EN

5) Also check these links for helpful advice on removing garbage:
http://aumha.org/a/noads.htm
http://aumha.org/win5/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
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