Need Driver to install portable hard drive

  • Thread starter Thread starter No longer like vista
  • Start date Start date
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No longer like vista

Vista will not recongnize my portable hard drives. I can see and data to the
drives on windows xp, but once I've put the drives on vista, it does not
work. Update for Windows Vista, 32-bit versions (KB940199), does not solve my
problem. please help.
 
The drive is western digial 160GB drive. I have tried 1GB and 2GB USB drives
and they work fine. I also tried a hammer storage 250GB drive and it would
not work.
 
I am using the two side ports that my compaq c306us has. it does not matter
which port I use. once I connect the drive, the pc sees the device and it
searchs for an appropriate drive for large portable drives. it can not find
anything and it suggest that one update which does not work. my vista has the
full updates. I no longer have any updates that i can add.
 
How many external hard drive (enclosures) have you tried?

A drive would not be the issue here but the firmware in an enclosure
probably is. Your laptop is certified as Vista capable by HP so I would
suspect something in an enclosure. I have a Vantage enclosure that just
does work with one of my Vista x64 machines.
 
I have tried the two different hard drives. both are under one year old. the
western digital is only two weeks old. I suspect a new drive should work with
vista. I don't know what to do next.
 
The drive is not the issue. The enclosure contains the firmware that talks
to the usb bus.
 
In message <[email protected]> No
Vista will not recongnize my portable hard drives. I can see and data to the
drives on windows xp, but once I've put the drives on vista, it does not
work. Update for Windows Vista, 32-bit versions (KB940199), does not solve my
problem. please help.
Click to expand...

This is a longshot, but give this a shot...

1. Open a Windows Explorer window by right clicking on Start and
then clicking on Explore.
2. In the address bar, type C:\windows\inf and press Enter.
3. Find and then right click on the file named INFCACHE.1.
4. Select Properties.
5. Click on the Security tab.
6. Click on Edit to edit the permissions of the file.
7. Click on Add to add User Groups.
8. Type Administrators in the User Groups field and click on OK.
9. Set Administrators to Full Control and click on OK.
10. Move or delete the file INFCACHE.1.
11. Reinstall a device to force Windows to rebuild the INFCACHE.1 file
(DO NOT reinstall the same external hard drive that you were having
issues detecting before. Please connect another USB device other than
the one that Vista had an issue detecting).
 
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