Need details from users having problems with KB835732

[Scott]

Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.
2. Any other special hardware installed on this machine
3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732.
4. What other updates are installed on this machine?
5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?
6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.
7. Which process is taking more CPU?
8. Any errors in event viewer?

 

[bobbie]

sony vaia laptop model pcgr505dsk
external mouse(microsoft) keyboard(microsoft), printer
(not connected now) no other unusual hardware
windows 2000 professional
the latest service pack was 4 i think, i stay up to date
on my microsoft updates (silly me)no other critical or
recomended updates have not been installed.
i updated from the windows website
i also updated today an update that would supposedly fix
this problem, but it did not.
i do have a vpn setup on this computer via cisco software
if i remember correctly
i cant see the cpu status or event viewer because i cant
start the system.

let me know if you need further info.

 

[laptopuser]

1. Toshiba Tecra 9100
2. Port replicator, external CD rom drive
3. Window 2000 Professional SP4
4. Current with critical updates.
5. Windows update
6. VPN
7. Uninstalled KB835732 so don't know.
8. After installing KB835732, was able to boot but
received errors saying that files were bad and needed to
insert Windows CD to install correct versions. Below are
some of the error messages from the event viewer. As I
mentioned before, I uninstalled the critical update and
things are back to normal.

The protected system file c:\winnt\system32\msacm32.dll
could not be verified as valid because Windows File
Protection is terminating. Use the SFC utility to verify
the integrity of the file at a later time.
There are 54 messages like this with different file names.

The protected system file icmp.dll was not restored to its
original, valid version because the Windows File
Protection restoration process was cancelled by user
interaction, user name is xxxxxxx. The file version of
the bad file is 5.0.2134.1.
There are 33 messages like this with different file names.

 

[Lisa]

I have a custom built computer, with w2k professional(3
years running no problem) its an intel celeron (1.7ghz),
an IMB deskstar HD(the old one). Its a home used computer,
not on a network. I connect to the internet with dial-up
through MSN. I had installed sp4 last fall and always keep
all the updates current prior to this week. I had it on
auto download for windows updates.

After the update installed it restarted, it couldnt get
past the loading settings stage at start up. Then it just
kept rebooting itself over and over. Safe mode and a w2k
repair from the CD didnt work. I ended up getting a new
hard drive and reinstalling w2k. Now I am having more
issues with the sp and errors on that clean hard drive...I
think I may switch to XP, that seems to be what all my
techy friends are telling me would take care of it. Any
other suggestions would be of great help.

Thanks, Lisa

 

[Paul Wohler]

I will give you as much as I can here at work without
access to my system. I was using automatic update so the
new updates were automatically downloaded and I just gave
the ok to install them.

My problem is that I can't boot at all. Blue Screen
INACCESSIBLE_BOOT_DEVICE errors.

My system is an Athlon 2600XP, 512MB, XFX5200 128mb video,
soundblaster live, home networked with one other pc
(linksys router), charter cable modem, Win2000 Pro with
all the latest patches, Seagate Barracuda 7200 rpm, 120
gig, artec cdrom, sony cd-rw.

 

[Lance Hill]

Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this
message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on
which you are experiencing this.

Dell Optiplex GX110

2. Any other special hardware installed on this machine
None

3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack
installed on this machine prior to installing 835732.

Win2K Pro SP4, English, current with all critical updates except 835732.

4. What other updates are installed on this machine?

All recommended updates except Journal Viewer.

5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?

Windows update.

6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.

Novell Client 4.83 SP1

7. Which process is taking more CPU?

None, my problem is "Unknown TCPIP Error" in IE6 & OE6

8. Any errors in event viewer?

Application Log:

The description for Event ID ( 2001 ) in Source ( rasctrs ) cannot be found.
The local computer may not have the necessary registry information or
message DLL files to display messages from a remote computer. The following
information is part of the event: The event log file is corrupt..

followed by:

The description for Event ID ( 1000 ) in Source ( Microsoft Internet
Explorer ) cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a remote
computer. The following information is part of the event: iexplore.exe,
6.0.2800.1106, ntdll.dll, 5.0.2195.6899, 00008216.

Or

Windows cannot unload your registry file. If you have a roaming profile,
your settings are not replicated. Contact your administrator.

DETAIL - Access is denied. , Build number ((2195)).

 

[Bill Bean]

-----Original Message-----
Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.

Dell Dimension XPS 866. 256MB.

2. Any other special hardware installed on this machine

Adaptec SCSI adapter.

3. OS details: Are you seeing this on

Professional/Server/Advanced

Pro, all patches up to this months round.

Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732.

English, SP4

4. What other updates are installed on this machine?

Machine was fully patched.

5. Method of update: How did you install 835732, from

windowsupdate>website or by downloading the package from
technet?

Windows Update

6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.

IIS, SQL Server, VPN

7. Which process is taking more CPU?

Reboots continuously. Safe mode results in BSOD.

8. Any errors in event viewer?

Not now. Repaired the OS and patched leaving out
KB835732. Couldn't get to viewer before repairing OS.

 

[Alan Illeman]

Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.
2. Any other special hardware installed on this machine
3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732.
4. What other updates are installed on this machine?
5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?
6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.
7. Which process is taking more CPU?
8. Any errors in event viewer?

No problems here! The updates speak of vulnerabilities and attackers, but
before software can be vulnerable, the attacker has to get in! Do yourself
a favour and protect your system with a firewall, and make sure the ports
mentioned in the security updates are in fact blocked. Further, go into
'Component Services' and disable 'Automatic Updates'. (I never liked the
idea of the machine updating itself, without my knowledge) There are other
'Services' to disable, depending on your requirements. If you are not sure
disable one and reboot - and see what doesn't work

Don't use the Administrator account on the web. Make yourself a 'user'
account with just sufficient control for web, mail, etc. Use the Admin
account for admiinistration, only.

Celeron 800MHz, 512K, Win2K Pro SP4
Outlook Express 6, Internet Explorer 6
Kerio 4.0.14 personal firewall
No updates, critical or otherwise, I'll wait for SP5

Btw, I'm somewhat of a newbie with this OS and have only been running
it for 2 months. I never saw these problems with the stable, crash-free
Win95 OS which I ran for over 5 years without a firewall.

 

[Thubner]

IBM Thinkpad 570E, Windows 2000 Pro through SP4, configured for dial-up
Internet and Ethernet intranet, automatic update from MS

 

[bryan]

-----Original Message-----
Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.

Home-built P4 2.0 512M on Asus P4S333

2. Any other special hardware installed on this machine

SIIG serial card, external Zoom modem, Netgear NIC,
HP6350, HP1200

3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732.

Prof, en, SP4

4. What other updates are installed on this machine?

Successful Saturday, April 17, 2004 Critical Update for
Internet Explorer 6 Service Pack 1 (KB831167) Web site
Successful Saturday, April 17, 2004 814078: Security
Update (Microsoft Jscript version 5.6, Windows 2000,
Windows XP) Automatic update
Successful Saturday, April 17, 2004 823559: Security
Update for Microsoft Windows Automatic update
Successful Saturday, April 17, 2004 Q329115: Security
Update (Windows 2000) Automatic update
Successful Saturday, April 17, 2004 Cumulative Security
Update for Internet Explorer 6 Service Pack 1 (KB832894)
Automatic update
Successful Saturday, April 17, 2004 Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)
Automatic update
Successful Thursday, April 15, 2004 Microsoft Internet
Explorer 6 Service Pack 1 (Windows 2000) Read more... Web
site
Successful Wednesday, April 14, 2004 Security Update for
Windows 2000 (KB835732) Web site
Successful Wednesday, April 14, 2004 Security Update for
Windows 2000 (KB828741) Web site
Successful Wednesday, April 14, 2004 Security Update for
Windows 2000 (KB837001) Web site
Successful Tuesday, February 10, 2004 Security Update for
Windows 2000 (KB828028) Web site
Successful Thursday, February 05, 2004 Cumulative
Security Update for Internet Explorer 5.01 Service Pack 4
(KB832894) Web site
Successful Wednesday, January 14, 2004 Security Update
for Microsoft Data Access Components (KB832483) Web site
Successful Friday, November 14, 2003 Q329115: Security
Update (Windows 2000) Read more... Web site
Successful Friday, November 14, 2003 Security Update for
Microsoft Windows (KB828749) Web site
Successful Friday, November 14, 2003 Cumulative Security
Update for Internet Explorer 5.01 SP4 (KB824145) Web site
Successful Thursday, October 16, 2003 Security Update for
Microsoft Windows (KB824141) Web site
Successful Thursday, October 16, 2003 Security Update for
Microsoft Windows (KB823182) Web site
Successful Thursday, October 16, 2003 Security Update for
Microsoft Windows 2000 (KB826232) Web site
Successful Thursday, October 16, 2003 Security Update for
Microsoft Windows 2000 (KB825119) Web site
Successful Thursday, October 16, 2003 Security Update for
Microsoft Windows 2000 (KB828035) Web site
Successful Saturday, October 04, 2003 Recommended Update
for Windows 2000 (822831) Web site
Successful Saturday, October 04, 2003 Security Update for
Windows Media Player (KB828026) Web site
Successful Saturday, October 04, 2003 October 2003,
Cumulative Patch for Internet Explorer 5.01 for Windows
2000 Service Pack 4 (KB828750) Web site
Successful Wednesday, September 10, 2003 Security Update
for Windows 2000 (KB824146) Web site
Successful Wednesday, September 03, 2003 Security Update
for Microsoft Windows (KB824105) Automatic update
Successful Thursday, August 28, 2003 817787: Security
Update Windows Media Player 7.1 Web site
Successful Wednesday, August 20, 2003 Root Certificates
Update Read more... Web site
Successful Wednesday, August 20, 2003 Security Update for
Microsoft Data Access Components (823718) Web site
Successful Wednesday, August 20, 2003 August 2003,
Cumulative Patch for Internet Explorer 5.01 for Windows
2000 Service Pack 4 (822925) Web site
Successful Sunday, July 20, 2003 823559: Security Update
for Microsoft Windows Web site
Successful Sunday, July 20, 2003 Security Update for
Windows 2000 (823980) Web site
Successful Thursday, July 10, 2003 Windows 2000 Service
Pack 4 Express Install for End Users Read more... Web
site
Failed Thursday, July 10, 2003 Windows 2000 Service Pack
4 Express Install for End Users Read more... Web site
Successful Thursday, June 05, 2003 818529: June 2003,
Cumulative Patch for Internet Explorer 5.01 Service Pack
3 Web site
Successful Wednesday, May 28, 2003 Q329553: Critical
Update (Windows 2000) Web site
Successful Wednesday, May 28, 2003 330994: April 2003,
Security Update for Outlook Express 5.5 Service Pack 2
Web site
Successful Wednesday, May 28, 2003 813489: April 2003,
Cumulative Patch for Internet Explorer 5.01 Service Pack
3 Web site
Successful Tuesday, April 22, 2003 811493: Security
Update (Windows 2000) Web site
Successful Tuesday, April 15, 2003 816093: Security
Update Microsoft Virtual Machine (Microsoft VM) Web site
Successful Thursday, March 27, 2003 331953: Security
Update (Windows 2000) Web site
Successful Wednesday, March 19, 2003 814078: Security
Update (Microsoft Jscript version 5.1, Windows 2000) Web
site
Successful Wednesday, March 19, 2003 814033: Critical
Update Web site
Successful Wednesday, March 19, 2003 Q815021: Security
Update Web site
Successful Monday, February 10, 2003 Q329115: Security
Update (Windows 2000) Read more... Web site
Failed Monday, February 10, 2003 Q329115: Security Update
(Windows 2000) Read more... Web site
Failed Monday, February 10, 2003 Q329115: Security Update
(Windows 2000) Read more... Web site
Failed Monday, February 10, 2003 Q329115: Security Update
(Windows 2000) Read more... Web site
Successful Saturday, February 08, 2003 C-media Media
Driver Version 5.12.01.0643 Web site
Successful Saturday, February 08, 2003 Q322842:
Recommended Update Read more... Web site
Successful Saturday, February 08, 2003 Q323255: Security
Update (Windows 2000) Read more... Web site
Successful Saturday, February 08, 2003 Q324380: Security
Update (Windows 2000) Read more... Web site
Successful Saturday, February 08, 2003 Q324096: Security
Update (Windows 2000) Read more... Web site
Successful Saturday, February 08, 2003 811630: Critical
Update (Windows 2000) Read more... Web site
Successful Saturday, February 08, 2003 Q328676: Security
Update (Outlook Express 5.5 SP2) Read more... Web site
Successful Saturday, February 08, 2003 810847: February
2003, Cumulative Patch for Internet Explorer 5.01 Service
Pack 3 Read more... Web site
Successful Monday, January 27, 2003 Q326830: Security
Update (Windows 2000) Read more... Web site
Successful Monday, January 27, 2003 Q323172: Security
Update Read more... Web site
Failed Monday, January 27, 2003 Q322913: Recommended
Update Read more... Web site
Failed Monday, January 27, 2003 Q320920: Security Update
(Windows Media Player 7.1) Read more... Web site
Failed Monday, January 27, 2003 Q323255: Security Update
(Windows 2000) Read more... Web site
Failed Monday, January 27, 2003 Q324380: Security Update
(Windows 2000) Read more... Web site
Failed Monday, January 27, 2003 Q326886: Security Update
Read more... Web site
Failed Monday, January 27, 2003 Q326830: Security Update
(Windows 2000) Read more... Web site
Failed Monday, January 27, 2003 Q323172: Security Update
Read more... Web site
Failed Sunday, January 26, 2003 Q329115: Security Update
(Windows 2000) Read more... Web site
Failed Sunday, January 26, 2003 Q324096: Security Update
(Windows 2000) Read more... Web site
Failed Sunday, January 26, 2003 Q329834: Security Update
(Windows 2000) Read more... Web site
Failed Sunday, January 26, 2003 Q329414: Security Update
(MDAC 2.5) Read more... Web site
Failed Sunday, January 26, 2003 810030: Microsoft VM
Security Update (Windows 2000) Read more... Web site
Failed Sunday, January 26, 2003 Q328310: Security Update
(Windows 2000) Read more... Web site
Failed Sunday, January 26, 2003 329170: Security Update
(Windows 2000) Read more... Web site
Failed Sunday, January 26, 2003 810649: Critical Update
Read more... Web site
Failed Sunday, January 26, 2003 810833: Security Update
(Windows 2000) Read more... Web site
Failed Sunday, January 26, 2003 Q328970: November, 2002
Cumulative Patch for Internet Explorer 5.01 SP 3 Read
more... Web site
Successful Sunday, October 27, 2002 Windows 2000 Service
Pack 3 Read more... Web site
Successful Tuesday, July 16, 2002 C-media Media Driver
Version 5.12.01.0638 Web site
Successful Friday, June 28, 2002 C-media Media Driver
Version 5.12.01.0636 Web site
Successful Friday, June 28, 2002 Q320920: Security Update
(Windows Media Player 7.1) Read more... Web site
Successful Saturday, June 08, 2002 Q282010: Microsoft Jet
4.0 Service Pack 6 (Windows 2000) Read more... Web site
Successful Saturday, June 08, 2002 Q320206: Security
Update Read more... Web site
Successful Saturday, March 30, 2002 Security Update,
November 20, 2001 Web site
Successful Saturday, March 30, 2002 Root Certificates
Update Web site
Successful Saturday, March 30, 2002 Security Update,
February 14, 2002 (Internet Explorer 5.01) Web site
Successful Saturday, March 30, 2002 Security Update,
February 12, 2002 Web site
Successful Saturday, March 30, 2002 Security Update,
March 4, 2002 Web site
Successful Saturday, March 30, 2002 Security Update,
March 7, 2002 Web site
Successful Saturday, March 30, 2002 C-Media Electronics
Incorporation - Sound Web site
Successful Saturday, March 30, 2002 Security Update,
March 28, 2002 (Internet Explorer 5.01 SP2) Web site
Successful Monday, April 01, 2002 Windows Media Player
7.1 Web site
Failed Tuesday, April 16, 2002 Security Update, February
22, 2002 Web site
Successful Tuesday, April 16, 2002 Q311967: Security
Update Web site
Successful Thursday, May 02, 2002 C-Media Electronics
Incorporation - Sound Web site
Successful Thursday, May 02, 2002 Security Update,
February 22, 2002 Web site
Failed Thursday, May 16, 2002 Q321232: Security Update
(Internet Explorer 5.01 Service Pack 2) Web site
Successful Thursday, May 16, 2002 Q321232: Security
Update (Internet Explorer 5.01 Service Pack 2) Web site

5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?

Noted above.

6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.

No, no.

7. Which process is taking more CPU?
System.exe

8. Any errors in event viewer?

Lots of notations in app log that looks like stuff timing
out, I'll spare you the details. System log has only the
usual stuff (which is not entirely without problems ...)

HTH. <g>

 

[Doug]

Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.

Sony Vaio PCG-XG9 Laptop
Pentium III 500 MHz 256 MB RAM

2. Any other special hardware installed on this machine

Wireless card: Gigafast WF 721-AEX
Sony Docking Bay

3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732.

Windows 2000 Pro, English SP4

4. What other updates are installed on this machine?

All patches except the following 2 in WIndows Update:
Microsoft Windows Journal Viewer (Windows 2000)
Microsoft .NET Framework version 1.1

5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?

Tried from windowsupdate website initially. Tried again after uninstall
by downloading and executing manually.

6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.
No.

7. Which process is taking more CPU?
"System"

8. Any errors in event viewer?

Application Log:

(The following even was repeated 10 times, this might have been from
booting into safe mode )
Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 256
Date: 4/17/2004
Time: 2:59:38 PM
User: N/A
Computer: MYCOMPUTER
Description:
Timed out sending notification of device interface change to window of ""

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 61
Date: 4/17/2004
Time: 3:11:28 PM
User: N/A
Computer: MYCOMPUTER
Description:
WMI ADAP was unable to process the RemoteAccess performance library due
to a time violation in the open function


Security Log:
Nothing applicable.

System Log:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 4/17/2004
Time: 3:00:49 PM
User: N/A
Computer: MYCOMPUTER
Description:
Timeout (30000 milliseconds) waiting for the Automatic Updates service
to connect.

 

[Eric]

1. Hardware details
Home Built ASUS TUSL2-C (INTEL 815ET Chipset)
2. Any other special hardware installed on this machine
Not really.
3. OS details: Are you seeing this on
Professional/Server/Advanced
4. What other updates are installed on this machine?
Windows 2000 Professional SP4, all critical and
noncritical updates
issued prior to april except the Nvidia driver updates
which I got
from NVIDIA instead and can't figure out why
WindowsUpdate wants
to install an earlier driver since mine is WHQL'd...
5. Method of update: How did you install 835732?
WindowsUpdate
6. Any special services configured on these machines:
PowerQuest Drive Image7 seems to have lots of junk running
Also running DaemonTools 3.44
Any debugging services that come with VisualStudio 6
and VC++ 4.1
7. Which process is taking more CPU?
My CPU usage seems normal. The only problems
encountered are the
errors below coupled with a couple minute hourglass at
the login
screen. [presumably the source of the errors below]
8. Any errors in event viewer?
Yes. Event ID: 256, 30 in a row each boot.
Timed out sending notification of device interface
change to window of ""

Unfortunately, I don't know how to determine which
application registered
to get these and which apparently failed to respond.

 

[Marco De Vitis]

Il 16/04/2004, alle ore 18:17, Scott ha scritto:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.

I have problems on 5 computers out of 12. They are all (12) custom built,
some with identical hardware, some not.
Here are some hardware specs for machines having problems:

CPUs: Pentium 4 2400 MHz, Celeron 2200 MHz
Motherboards: Asus P4S533-X, Gigabyte GA-8ST800
RAM: 512 MB, 1024 MB
Video cards: NVIDIA RIVA TNT2 Model 64, ATI Rage128 Pro
HDs: Maxtor 6E040L0, Maxtor 6Y060L0

Please note that other machines with identical hardware are not having
problems.

2. Any other special hardware installed on this machine

Nothing special.

3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732.
4. What other updates are installed on this machine?

Windows 2000 Professional, Italian language, SP4 + all important and
critical updates installed prior to this one (automatic updates were
activated).

5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?

Windows Update.

6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.
Nothing.

7. Which process is taking more CPU?

Uhm, can't check this one now...

8. Any errors in event viewer?

Yes, events 51 and 55, alternating randomly. At least one at each reboot.
These events refer to disk/filesystem access problems, and indeed the
system can't access some files, and this causes every kind of random
troubles: chkdsk at reboot, unable to login because the profile can't be
written, applications (e.g. Norton Antivirus) not loading, volume control
(and audio driver?) not loading...

I uninstalled KB835732 and events and problems disappeared. I reinstalled
it and they appeared again.

 

[Dan Wheeler]

DETAILS

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.

a-Dell Optiplex GX-240
b-Gateway E-3400

2. Any other special hardware installed on this machine

a-Kodak Digital Camera
b-None

3. OS details: Are you seeing this on Professional/Server/Advanced

a- Windows 2000 Pro, En, SP4
b- Windows 2000 Pro, En, SP4

4. What other updates are installed on this machine?

a- All critical updates
b- All critical updates

5. Method of update: How did you install 835732, from windowsupdate

a- Local SUS
b- Local SUS

6. Any special services configured on these machines: eg Internet

a- None
b- None

7. Which process is taking more CPU?

a- System
b- System

8. Any errors in event viewer?

a-Various connect/timeout messages (Network Associates, domain
controllers, NTP, DCOM)
The Remote Access Connection Manager service hung on starting.
Event_ID: 7022

b- Various unable to connect/timeout messages (Network Associates,
domain controllers)

Other info:
a- McAfee VS 7/EPO installed
Some adware/spyware on machine
Full VS7 scan conducted.
b- McAfee VS 7/EPO installed
Some adware/spyware on machine, but cleared. Full VS7 scan
conducted. Full scan from
Removal of 835732 cleared problem. Reinstallation restored it (we
decided to test whether this was simply an installation "glitch").
This was confirmed yet again after SUS pushed the updated before we
got this machine turned "off" in SUS (sigh).

 

[KieranK]

Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this. Dell gx150
2. Any other special hardware installed on this machine No
3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732. Windows 2000 Pro/ SP4 English
4. What other updates are installed on this machine? All previous updates
5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?

Software update services (sus 1.0)

6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access. NO
7. Which process is taking more CPU? system
8. Any errors in event viewer?

NO


I have made this available to over 1000 PC's. Not sure how may
installed the update but I have had only one problem PC... so far.
Uninstalling KB835732 fixed the problem.

 

[Will Dormann]

Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.
2. Any other special hardware installed on this machine
3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732.
4. What other updates are installed on this machine?
5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?
6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.
7. Which process is taking more CPU?
8. Any errors in event viewer?

GA-7DXR+
One drive on onboard IDE, one on onboard Promise controller
Win2k Pro
Installed 835732 via WindowsUpdate website
After installation of Hotfix, Seagate Seatools Online will crash with a
null pointer access violation.
http://www.seagate.com/support/seatools/


-WD

 

[Andrew Aronoff]

Hi, Scott.

Why are you requesting this info? Where'd you get this list of
questions? Looks official, but it ain't -- I Googled you and you're
not an MS employee.

regards, Andy

Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

Looking for the following information:

1. Hardware details: manufacturer & model number of the machine on which
you are experiencing this.
2. Any other special hardware installed on this machine
3. OS details: Are you seeing this on Professional/Server/Advanced
Server, which language is your OS, what is latest service pack installed
on this machine prior to installing 835732.
4. What other updates are installed on this machine?
5. Method of update: How did you install 835732, from windowsupdate
website or by downloading the package from technet?
6. Any special services configured on these machines: eg Internet
Connection Sharing or IIS or Routing and Remote Access.
7. Which process is taking more CPU?
8. Any errors in event viewer?

--
**********

Please send e-mail to: usenet (dot) post (at) aaronoff (dot) com

**********

 

[Scott]

I haven't heard back from MS re: the status of all these postings other
than the fact that they are reviewing them.
In the meantime I want to post what appears to me to be two good ways to
handle the situation from a recovery standpoint...

Best of Luck - Scott

Emergency Security Patch removal process

After installing Security fix KB835732, the SYSTEM.exe process uses up
99% of CPU time, and make the system non-responsive.

1/2
To uninstall it, I did the following
(1) Boot into Safe mode.
(2) Run TaskManager - and noticed that the SYSTEM process
was using 99% of the CPU time.
(3) From TaskManager set the Priority of the EXPLORER
process to REALTIME, so that I can get to the control
panel.
(4) Run ADD/REMOVE PROGRAM from control panel.
(5) Go back to TaskManager and set the Priority of
MSHTA.exe to REALTIME, so that the ADD/REMOVE PROGRAM can
get some CPU time.
(6) Select and Remove "Windows 2000 Hotfix - KB835732".
(7) Go back to TaskManager and set the Priority
of "SPUNIST.exe" to REALTIME, for the uninstall program to
run.
(8) Wait a few minutes, and the uninstall program will
eventually ask you to click FINISH to reboot the machine.
It took a long time for the system to shutdown and I just
unplugged the power.
(9) The machine should become normal after reboot.

2/2
The way Dr.Ray posted didn't do the trick for me, I just couldn't log on
even after trying for about 3 hours. I removed it this way:

1. Boot the system from the W2k installation cd and start the recovery
console
2. go to the directory %WINNT%\$UnInstallKB835732$\spunst
3. type: "Batch spuninst.txt". this will uninstall the SP but not all the
files will be copied (probably in use)
4. Reboot the computer (yes, it will start normaly)
5. Go the the configuration screen and remove the service pack from the
software list to replace the files that were in use
Status U

 

[Agent_C]

Regarding the issues you are facing on installing KB835732 for Window
2000. Please be specific and post in this newgroup under this message.

* Asus A7V8X-X
* Athlon 2700
* 512MB PC-3200 DDR
* Windows 2000 SP4
- What's 'Special Hardware'?

Acquired through Windows Update.
All other critical patches up to date.

Symptoms:

1) Elongated boot-up time. Hangs on W2K password screen for a full
minute.

2) Approximately 50% of Windows sounds disabled. No apparent affect on
other audio.

3) Inability to retain USB drivers; Re-installs drivers every time
device is connected.

4) Microsoft Activesync locks-up PDA after sync.

NONE (None), of the above problems were present prior to KB835732.
ALL (All), were eliminated by uninstalling KB835732.

Microsoft, in all their arrogance, has yet to acknowledge this
problem, or offer a fix.

A_C

 

[C K Sam]

An add-on async serial port card is verified to cause more than 20 warning
from PlugPlayManager with EventID:256 concerning time-out when boot
up. These warnings will disappear as soon as I disable the com3 and com4
ports in this card from the device manager, or uninstall KB835732.