Need Audio / USB troubleshooting checklists

  • Thread starter Thread starter Guy
  • Start date Start date
G

Guy

Compound problem here.

A Sandisk MP3 player appears to be the initiator.

When the MP3 player is inserted into the front USB 2.0 slots on the
case, it causes the PC to freeze.

The system is a Chaintech 7NJL6 with Athlon XP 2900, running XP Home,
1 GB PC2900 RAM. The AC97 codec has been rolled back, updated and
rolled back again, no change.

No hardware issues showing up in troubleshooting or in device manager.


On a nearly identical system (CT 7NJL6 with Athlon XP 3000, XP Home, 1
GB PC3200 RAM), the MP3 player does not cause problems.

Recommendations?
 
Guy said:
Compound problem here.

A Sandisk MP3 player appears to be the initiator.

When the MP3 player is inserted into the front USB 2.0 slots on the
case, it causes the PC to freeze.

The system is a Chaintech 7NJL6 with Athlon XP 2900, running XP Home,
1 GB PC2900 RAM. The AC97 codec has been rolled back, updated and
rolled back again, no change.

No hardware issues showing up in troubleshooting or in device manager.


On a nearly identical system (CT 7NJL6 with Athlon XP 3000, XP Home, 1
GB PC3200 RAM), the MP3 player does not cause problems.
Click to expand...
Tried it on the back ports ?.
Other USB devices work OK on front port/s ?.
 
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