N
Noel Paton
<rant mode ON>
I spent all last night trying to persuade Norton to update on a windows
XPSP2 box - I tried everything I could think of, and the LiveUpdate wizard
would stall at about 30% - still trying to connect to the server. Autoupdate
at least gave errors in the Event viewer - 'Internet connection not
detected' - so I tried all the usual stuff to no avail.
Eventually I even ripped it out by the roots, scanned the system with AVG
from a Win98 dual-boot (which found a number of items that NAV hadn't seen
despite updated defs from Intelligent Updater), and then reinstalled NAV to
the XP side....still no joy.
Eventually I gave up, and got onto Norton Tech Support chat..... and found
the reason......
Symantec does not understand the IE Connections page. If dialup connections
are present and you're using broadband/LAN, it still insists on trying to
use the dialup side to get updates!!!
WTF do these morons at Symantec think they're doing??
I had to delete all the dialup entries in the dialup connections box - and
then LU worked properly
I hope my client knows his passwords!!!
It just reminded me of all the reasons I HATE SYMANTEC/NORTON!!!!
<rant mode off>
Apart from that, it's a nice day - how is yours?
--
Noel Paton (MS-MVP 2002-2006, Windows)
Nil Carborundum Illegitemi
http://www.crashfixpc.com
http://tinyurl.com/6oztj
Please read on how to post messages to NG's
I spent all last night trying to persuade Norton to update on a windows
XPSP2 box - I tried everything I could think of, and the LiveUpdate wizard
would stall at about 30% - still trying to connect to the server. Autoupdate
at least gave errors in the Event viewer - 'Internet connection not
detected' - so I tried all the usual stuff to no avail.
Eventually I even ripped it out by the roots, scanned the system with AVG
from a Win98 dual-boot (which found a number of items that NAV hadn't seen
despite updated defs from Intelligent Updater), and then reinstalled NAV to
the XP side....still no joy.
Eventually I gave up, and got onto Norton Tech Support chat..... and found
the reason......
Symantec does not understand the IE Connections page. If dialup connections
are present and you're using broadband/LAN, it still insists on trying to
use the dialup side to get updates!!!
WTF do these morons at Symantec think they're doing??
I had to delete all the dialup entries in the dialup connections box - and
then LU worked properly
I hope my client knows his passwords!!!
It just reminded me of all the reasons I HATE SYMANTEC/NORTON!!!!
<rant mode off>
Apart from that, it's a nice day - how is yours?
--
Noel Paton (MS-MVP 2002-2006, Windows)
Nil Carborundum Illegitemi
http://www.crashfixpc.com
http://tinyurl.com/6oztj
Please read on how to post messages to NG's