NAV won't scan in safe mode

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

I can't get NAV 2003 to scan in safe mode on Win2000 Pro. I get no
error message -- it just doesn't do anything. Watching task manager I
notice that whenever I try to scan, in addition to NAVW32 I see a file
called xwysih.exe pop up; navw32 sits in the list, but doesn't do
anything. I can kill xwysih, but when I try to scan again, xwysih shows
up again.

Any help would be very much appreciated.

Robert
 
xwysih path?

is it malware,trojan?

if yes,you should goto safe mode ,do delete this file

make sure create a backup copy

eg. xwysih.bak
 
I can't get NAV 2003 to scan in safe mode on Win2000 Pro. I get no
error message -- it just doesn't do anything. Watching task manager I
notice that whenever I try to scan, in addition to NAVW32 I see a file
called xwysih.exe pop up; navw32 sits in the list, but doesn't do
anything. I can kill xwysih, but when I try to scan again, xwysih shows
up again.
Click to expand...

Nothing shows in google for this name xwysih.exe. I suspect this is
random name given by the malware. Use Dave Lipmanss Multi AV utility
to detect and remove the malware. The kaspersky module will probably
detect it. Go to www.ik-cs.com/got-a-virus.htm
 
Ian said:
Nothing shows in google for this name xwysih.exe. I suspect this is
random name given by the malware. Use Dave Lipmanss Multi AV utility
to detect and remove the malware. The kaspersky module will probably
detect it. Go to www.ik-cs.com/got-a-virus.htm
Click to expand...

I ran Kaspersky through Multi AV, in both normal and safe mode, but it
didn't correct the problem. When I initiate a NAV scan in safe mode,
two processes show up in Task Manager: navw32.exe and xwysih.exe; after
a few seconds both disappear.

I tried to do a system search for "xwysih" while it was running (using
the Windows search function), but came up with nothing. Mind you,
jxwysih doesn't appear in Task Manager for long, and it just disappeared
as the search finished.
If a process shows up in Task Manager, is there a way to find out where
it came from?

Robert
 
Robert said:
I ran Kaspersky through Multi AV, in both normal and safe mode, but it
didn't correct the problem. When I initiate a NAV scan in safe mode,
two processes show up in Task Manager: navw32.exe and xwysih.exe; after
a few seconds both disappear.

I tried to do a system search for "xwysih" while it was running (using
the Windows search function), but came up with nothing. Mind you,
jxwysih doesn't appear in Task Manager for long, and it just disappeared
as the search finished.
If a process shows up in Task Manager, is there a way to find out where
it came from?
Click to expand...

perhaps not with task manager, but process explorer from
http://www.sysinternals.com is able to tell you that sort of information...
 
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