NAV subscription is not right

  • Thread starter Thread starter SA
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S

SA

I had to reformat my hard drive and reinstall NAV 2002 Everything wend fine
except for one thing. My subscription that is suposed to run out in Feb
didn't show. Instead, I have a 3 month subscription then I have to renew.
How can I get my renew in february not april?
 
A lot of people get their NAV (or MCAfee) when they get a new machine. I
suspect a lot of those people will continue with whatever is installed (I
did). A re-install is not practical with supplied system restore cd's.
Dave Cohen
 
SA said:
I had to reformat my hard drive and reinstall NAV 2002 Everything wend fine
except for one thing. My subscription that is suposed to run out in Feb
didn't show. Instead, I have a 3 month subscription then I have to renew.
How can I get my renew in february not april?
Click to expand...

That happens when you re-install NAV. The file catalog.livesubscribe
determines how long the subscription has to run and is renewed when you
re-install. You can presumably buy a new subscription in February - or
today - by contacting Symantec, though why you should want to beats me. This
has been the case since at least NAV 2000 and it seems to me if Symantec
cared they'd have done something about it long ago. Actually you need never
renew your subcription because of this, it'll keep updating the program
right up until Symantec ceases to support it.


Shane
 
Shane said:
That happens when you re-install NAV. The file catalog.livesubscribe
determines how long the subscription has to run and is renewed when
you re-install. You can presumably buy a new subscription in February
- or today - by contacting Symantec, though why you should want to
beats me. This has been the case since at least NAV 2000 and it seems
to me if Symantec cared they'd have done something about it long ago.
Actually you need never renew your subcription because of this, it'll
keep updating the program right up until Symantec ceases to support
it.


Shane
Click to expand...

Oh, I didn't know that. Thanks for the information.
 
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