NAV problem

  • Thread starter Thread starter Jude
  • Start date Start date
J

Jude

I installed NAV2004 (running W98SE) 2 weeks ago and everything seemed fine,
till the update of 13th June. Now, it seems to be hanging and is preventing
any program from using the cable modem (when I check what programs are
running CFGWIZ and SBSERV are both there).
I can only get online at all by totally disabling NAV.

Symantec Support Asst. says the registry keys are missing or damaged and
that I need to reinstall NAV. I don't see how this can have happened - Live
Update has been running daily with no problems, there have been no other
problems and I certainly have not been trying to edit the registry.

Don't want to have reinstall, except as a last resort - has this happened to
anyone else ? Or does anyone have any ideas.

TIA

Jude
 
Jude said:
I installed NAV2004 (running W98SE) 2 weeks ago and everything seemed fine,
till the update of 13th June. Now, it seems to be hanging and is preventing
any program from using the cable modem (when I check what programs are
running CFGWIZ and SBSERV are both there).
I can only get online at all by totally disabling NAV.

Symantec Support Asst. says the registry keys are missing or damaged and
that I need to reinstall NAV. I don't see how this can have happened - Live
Update has been running daily with no problems, there have been no other
problems and I certainly have not been trying to edit the registry.

Don't want to have reinstall, except as a last resort - has this happened to
anyone else ? Or does anyone have any ideas.

TIA

Jude
Click to expand...
What's so bad about reinstalling NAV? Seems like an easy
answer to me, esp if you need to fix reg entries.
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