NAV doesn't warn about infected email upon reception?

  • Thread starter Thread starter Arjen Raateland
  • Start date Start date
A

Arjen Raateland

Should NAV 2004 alert me to an infected email attachment at the moment
the email enters my computer?

Nowadays I get quite a few *.pif attachments, but NAV only alerts me
when I actually try to save the attachment to disk.
(I don't want the attachments, of course, I know they're suspect, but I
do want to know what viruses come in the email without having to try and
save the suspect attachments first.

Some attachments (of the *.eml type) can even be saved to disk without
NAV doing anything about it. I have to specifically scan the saved file
to detect the virus.

I do have all the relevant options switched on (default values).

Is this normal for NAV 2004?
If I remember correctly NAV 2002 warned upon arrival of an infected email.
 
Should NAV 2004 alert me to an infected email attachment at the moment
the email enters my computer?

Nowadays I get quite a few *.pif attachments, but NAV only alerts me
when I actually try to save the attachment to disk.
(I don't want the attachments, of course, I know they're suspect, but I
do want to know what viruses come in the email without having to try and
save the suspect attachments first.

Some attachments (of the *.eml type) can even be saved to disk without
NAV doing anything about it. I have to specifically scan the saved file
to detect the virus.

I do have all the relevant options switched on (default values).

Is this normal for NAV 2004?
If I remember correctly NAV 2002 warned upon arrival of an infected email.
Click to expand...

NAV 2003 warned me upon arrival too but 2004 seems to just take care
of it without telling me. When I checked my log, I have received 23
attachments infected with W32Swen.A that NAV says it "automatically
deleted".

I have spam filters, junk filters, etc. set and never open this kind
of thing. In fact most of it goes straight into the waste basket and
I only know it was infected when I check NAV's logs.

However, I have a NAV question of my own.

Does anyone know how to delete the "backups of an infected file" that
Norton's makes. I can delete them one at a time but want to delete
them all at once. CTRL-A and then delete doesn't work in this case.




Nina Irwin
(e-mail address removed)
 
Nina Irwin said:
On Sat, 17 Apr 2004 21:11:18 +0300, Arjen Raateland
However, I have a NAV question of my own.

Does anyone know how to delete the "backups of an infected file" that
Norton's makes. I can delete them one at a time but want to delete
them all at once. CTRL-A and then delete doesn't work in this case.
Click to expand...

Hi Nina......you may not be able to (not being a Norton user as you know),
but in AdAware you have to delete the backups one by one.....perhaps that is
to keep you from doing something......foolish? Smart? Dunno.

Have you recovered from Laura's virtual beating? (G)

Heather
 
Hi Nina......you may not be able to (not being a Norton user as you know),
but in AdAware you have to delete the backups one by one.....perhaps that is
to keep you from doing something......foolish? Smart? Dunno.
Click to expand...

You are probably right, darn it. I wish I had been deleting them all
along.
Have you recovered from Laura's virtual beating? (G)
Click to expand...

Jaw's still a little bruised (lol). She has one heck of a left punch.






Nina Irwin
(e-mail address removed)
 
Nina said:
On Sat, 17 Apr 2004 21:11:18 +0300, Arjen Raateland
NAV 2003 warned me upon arrival too but 2004 seems to just take care
of it without telling me. When I checked my log, I have received 23
attachments infected with W32Swen.A that NAV says it "automatically
deleted".
Nina Irwin
Click to expand...

Thanks Nina.
My NAV 2004 doesn't record any virus finds in the Activity Log (Threat
Alerts) UNLESS I try and save an attachment with a virus.
I have Windows XP Home and the email application is Netscape 7.1 running
on a limited user account. I wonder if it could have anything to do
with the access level set for the files and directories involved. The
email has always worked fine, though.
There is another problem with NAV 2004, too. Any Scheduled tasks that
are related to NAV do not run automatically.
The Symantec NetDetect doesn't even run manually; it just updates the
'next run' column.
Scanning tasks defined in NAV will not run automatically either.
Manually from the Scheduled tasks window they do run.
It is all very mysterious.

I have had to make some changes to file access on the C: drive, which is
very awkward to do in XP Home (I never knew it is so essentially
crippled; it came with the computer). These changes could have to do
with the scheduling problems, but the Scheduler itself tells me that the
reason some schedules were missed is that the computer was hibernating,
but in reality the machine never hibernates. It either runs or is shut
down altogether.
However, the scanning tasks set up by NAV run manually from the
Scheduler window, so they should be OK. They just don't start when
supposed to.

"Task Scheduler Service"
Started at 19-4-2004 19:37:17
"Task Scheduler Service"
Some tasks may not have executed at their scheduled times between
19-4-2004 0:05:01 and 19-4-2004 19:37:17, either because the Task
Scheduler Service was not running, or because the computer was hibernating.
"ANIWZCS Service.job" (WZCSLDR.exe)
Started 19-4-2004 19:37:19
[ ***** Most recent entry is above this line ***** ]



Liveupdate also doesn't work automatically. It did for a while. Not
after the first installation, though, but after a few months had passed.
Then it stopped again.
Upon manually attempting to run NETDETECT I get this in the log file:
"Symantec NetDetect.job" (NDETECT.EXE) 18-4-2004 0:01:42 ** ERROR **
The attempt to log on to the account associated with the task failed,
therefore, the task did not run.
The specific error is:
0x8007052e: Logon failure: unknown user name or bad password.
Verify that the task's Run-as name and password are valid and try again.


The only promising leads in this problem on the Internet that I've been
able to locate were in Japanese, which I cannot display, let alone
understand .....
 
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