NAV 2005, Outlook Express and send failures

  • Thread starter Thread starter BrianW
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B

BrianW

My mail server sometimes decides to reject sent emails for no apparent
reason (452 message rejected). Until I installed NAV 2005 this was just an
irritation. OE told me that there was an error, and the message remained in
the Outbox. Very helpfully iNAV 2005 pops up a message box telling you about
the error. Unfortunately it also apparently tells Outlook Express that the
message was sent, so it ends up in Sent Items. So to try to send it again
you either have to do a cut and paste job on the message contents, or
forward it. This is an absolute pain.

I can't see any option under email protection that covers this "feature". Or
is it a bug?

Brian
 
BrianW said:
My mail server sometimes decides to reject sent emails for no apparent
reason (452 message rejected). Until I installed NAV 2005 this was just an
irritation. OE told me that there was an error, and the message remained in
the Outbox. Very helpfully iNAV 2005 pops up a message box telling you about
the error. Unfortunately it also apparently tells Outlook Express that the
message was sent, so it ends up in Sent Items. So to try to send it again
you either have to do a cut and paste job on the message contents, or
forward it. This is an absolute pain.

I can't see any option under email protection that covers this "feature". Or
is it a bug?

Brian
Click to expand...

I would assume this is a feature of NAVs outward email scanner. mcafees does
similiar It shows the email as sent but pops up a box that says scanning
email. as you email failed nav poped up themessage but the emails were
already in the sent box. BTW not familiar with NAV so guessing here.
 
Peacekeeper said:
I would assume this is a feature of NAVs outward email scanner.
mcafees does similiar It shows the email as sent but pops up a box
that says scanning email. as you email failed nav poped up themessage
but the emails were already in the sent box. BTW not familiar with
NAV so guessing here.
Click to expand...

Yes that is my understanding. However the point is that if the send fails,
the message should stay in Outbox, not end up in Sent Items, so the AV
software should not tell OE that the message had been sent successfully
until it is sure that it has been.

I've raised this issue with Symantec. I doubt if I will receive a reply, but
maybe they will take this issue on board.

Brian
 
I have always got a reply abiet not always a fix when I contacted Symantec
re my systemworks issues.
So best of luck with the query.
 
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