Names missing form Select names dialog box

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Guest

There are names in my Contacts folder that are no longer appearing in the
"Select Names" dialog box. How can I get them back? I recently put categories
on all of the contacts. Did this have some effect?
 
Clarify your Outlook version, view, and which "Select Names" dialog you
mean.
 
I am having the same problem.

Using MS Outlook 2003 Windows XP.

When I go to Contacts, it shows all my contacts - and there are over 100. I
can view, edit, etc all the contacts just fine.

But I have problems when I go to send a new email. I click on "New", which
opens a new email. I click on "To", which opens the "Select Names" dialog
box. Only 4 contacts are listed. These contacts have nothing in common.
One is a new one I just added. One has been in there for years. They are
all in different categories, or no category at all.

I have "Contacts" listed as "Show names from" - if I select "Outlook Address
Book" it says there are no names listed.

I first noticed this a few weeks ago - only a few names were missing. Now,
almost all the names are missing. I too just went through and added
categories to all contacts - but the ones showing do not share categories,
and other contacts from the same categories are not showing.

This problem also coincided with re-formating my computer (I reformated,
then assigned categories a few days later). I restored the contacts by
syncing my Palm with Pocket Mirror - one time. All contacts were showing in
the Select Names dialog at the time of resyncing and for a few days after. I
have not resync'd since.

Before the re-format Outlook was working normally with Pocket Mirror
installed.

I updated my Outlook and Office versions to the latest versions - problem
still exists.

Hopefully I have given you the necessary details.



Russ Valentine said:
Clarify your Outlook version, view, and which "Select Names" dialog you
mean.
--
Russ Valentine
[MVP-Outlook]
Bevan said:
There are names in my Contacts folder that are no longer appearing in the
"Select Names" dialog box. How can I get them back? I recently put
categories
on all of the contacts. Did this have some effect?
Click to expand...
Click to expand...
 
If your Contacts Folders is intact and contains all your Contacts, then you
are simply displaying the wrong Contacts Folder in the Outlook Address Book.
Examine your Outlook profile's folder hierarchy carefully using the folder
list view. You must have more than one set of Contacts Folders in your
profile for this to happen.
Then go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > There you can remove the
incorrect Contacts Folder and add the correct one to the Outlook Address
Book Service. Restart Outlook.
--
Russ Valentine
[MVP-Outlook]
Tami said:
I am having the same problem.

Using MS Outlook 2003 Windows XP.

When I go to Contacts, it shows all my contacts - and there are over 100.
I
can view, edit, etc all the contacts just fine.

But I have problems when I go to send a new email. I click on "New",
which
opens a new email. I click on "To", which opens the "Select Names" dialog
box. Only 4 contacts are listed. These contacts have nothing in common.
One is a new one I just added. One has been in there for years. They are
all in different categories, or no category at all.

I have "Contacts" listed as "Show names from" - if I select "Outlook
Address
Book" it says there are no names listed.

I first noticed this a few weeks ago - only a few names were missing.
Now,
almost all the names are missing. I too just went through and added
categories to all contacts - but the ones showing do not share categories,
and other contacts from the same categories are not showing.

This problem also coincided with re-formating my computer (I reformated,
then assigned categories a few days later). I restored the contacts by
syncing my Palm with Pocket Mirror - one time. All contacts were showing
in
the Select Names dialog at the time of resyncing and for a few days after.
I
have not resync'd since.

Before the re-format Outlook was working normally with Pocket Mirror
installed.

I updated my Outlook and Office versions to the latest versions - problem
still exists.

Hopefully I have given you the necessary details.



Russ Valentine said:
Clarify your Outlook version, view, and which "Select Names" dialog you
mean.
--
Russ Valentine
[MVP-Outlook]
Bevan said:
There are names in my Contacts folder that are no longer appearing in
the
"Select Names" dialog box. How can I get them back? I recently put
categories
on all of the contacts. Did this have some effect?
Click to expand...
Click to expand...
Click to expand...
 
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