Name Cache

[Guest]

When someone's email address changes, whether they are a personal contact,
from the GAL, or a 3rd party address list -Outlook pulls up the old email
address from its name cache.

Is there a way to force Outlook to look at either the Exchange Server or
another address list so that names pulled up by auto-complete are always
current?

Thanks

 

[Russ Valentine [MVP-Outlook]]

You need to provide your Outlook version and to state whether you are using
autoresolution or autocompletion. If you don't know the difference, at least
list the steps you are using to enter the address so we can figure it out.

 

[Guest]

Outlook 2003

I believe it is autocompletion. Ex. - I type in the 1st 3 letters of an
address and I recieve a dropdown list of possible matches.

You need to provide your Outlook version and to state whether you are using
autoresolution or autocompletion. If you don't know the difference, at least
list the steps you are using to enter the address so we can figure it out.
--
Russ Valentine
[MVP-Outlook]

When someone's email address changes, whether they are a personal contact,
from the GAL, or a 3rd party address list -Outlook pulls up the old email
address from its name cache.

Is there a way to force Outlook to look at either the Exchange Server or
another address list so that names pulled up by auto-complete are always
current?

Thanks

 

[Russ Valentine [MVP-Outlook]]

Yup, that's autocomplete.
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

If, instead, you want to use a Contacts Folder as the data source instead of
the autocompletion cache, you would need to turn off autocompletion (Suggest
Names...) and use autoresolution (Automatic Name checking) instead.

--
Russ Valentine
[MVP-Outlook]

Outlook 2003

I believe it is autocompletion. Ex. - I type in the 1st 3 letters of an
address and I recieve a dropdown list of possible matches.

You need to provide your Outlook version and to state whether you are
using
autoresolution or autocompletion. If you don't know the difference, at
least
list the steps you are using to enter the address so we can figure it
out.
--
Russ Valentine
[MVP-Outlook]

When someone's email address changes, whether they are a personal
contact,
from the GAL, or a 3rd party address list -Outlook pulls up the old
email
address from its name cache.

Is there a way to force Outlook to look at either the Exchange Server
or
another address list so that names pulled up by auto-complete are
always
current?

Thanks

 

[Guest]

If I disable autocomplete, is autoresolution used by default? Also, is it
looking in any contact list in your PAB, or only the default outlook contacts?

thanks.

Yup, that's autocomplete.
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

If, instead, you want to use a Contacts Folder as the data source instead of
the autocompletion cache, you would need to turn off autocompletion (Suggest
Names...) and use autoresolution (Automatic Name checking) instead.

--
Russ Valentine
[MVP-Outlook]

Outlook 2003

I believe it is autocompletion. Ex. - I type in the 1st 3 letters of an
address and I recieve a dropdown list of possible matches.

You need to provide your Outlook version and to state whether you are
using
autoresolution or autocompletion. If you don't know the difference, at
least
list the steps you are using to enter the address so we can figure it
out.
--
Russ Valentine
[MVP-Outlook]
When someone's email address changes, whether they are a personal
contact,
from the GAL, or a 3rd party address list -Outlook pulls up the old
email
address from its name cache.

Is there a way to force Outlook to look at either the Exchange Server
or
another address list so that names pulled up by auto-complete are
always
current?

Thanks

 

[Russ Valentine [MVP-Outlook]]

You can enable one, both or neither.
Outlook has not used a PAB for years. Autoresolution will use any Contact
Folders that you have enabled as electronic address books.
--
Russ Valentine
[MVP-Outlook]

If I disable autocomplete, is autoresolution used by default? Also, is it
looking in any contact list in your PAB, or only the default outlook
contacts?

thanks.

Yup, that's autocomplete.
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key
to
migrate to the entry) and then hitting your Delete key before you tab out
of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

If, instead, you want to use a Contacts Folder as the data source instead
of
the autocompletion cache, you would need to turn off autocompletion
(Suggest
Names...) and use autoresolution (Automatic Name checking) instead.

--
Russ Valentine
[MVP-Outlook]

Outlook 2003

I believe it is autocompletion. Ex. - I type in the 1st 3 letters of an
address and I recieve a dropdown list of possible matches.

:

You need to provide your Outlook version and to state whether you are
using
autoresolution or autocompletion. If you don't know the difference, at
least
list the steps you are using to enter the address so we can figure it
out.
--
Russ Valentine
[MVP-Outlook]
When someone's email address changes, whether they are a personal
contact,
from the GAL, or a 3rd party address list -Outlook pulls up the old
email
address from its name cache.

Is there a way to force Outlook to look at either the Exchange
Server
or
another address list so that names pulled up by auto-complete are
always
current?

Thanks