Name Cache fills in address of unknown contact

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  • Start date Start date
G

Guest

Hi,

I have a user (OL 2000) that sent an email intended for a GAL address.
Auto-complete filled in a name/email address of someone the user has no
knowledge of. The user insists they never reply to emails of multiple
recipients so that this address could end up in the address book.

I manually searched the address book and all available Contacts folders for
the display name and email address but never found it. I also went through
the steps of turning off auto-complete and name checking, renamed the .NK2
file and the address was still resolved to the unknown party. Creating a new
profile was the only solution.

My problem: it is a client dealing with confidential material. They want to
ensure this does not happen again. I am suggesting turning off name checking
and auto complete on all client PCs. They want an explanation as to how this
name ended up being resolved since the user (i.e. owner of the company)
insists they "never" reply to list emails. Any input on this would be greatly
appreciated.

Thanks!
 
Clarify your Post. Outlook 2000 has no autocomplete feature and does not use
an NK2 file.
 
disabling name checking won't make a difference - you need to disable
suggest names,
 
Diane,

Thank you for your response. The only options present in this client were
the auto-complete and name checking. I only see the suggest name option in my
2003 client.

In response to Russ: there were .NK2 files present on the machine and the
client is 2000. It might be possible that an upgrade was incomplete.

I still wonder if there is any other way for an email address to end up as
an auto-complete option if it was not in a previous outgoing email.

Diane Poremsky said:
disabling name checking won't make a difference - you need to disable
suggest names,

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Sharon said:
Hi,

I have a user (OL 2000) that sent an email intended for a GAL address.
Auto-complete filled in a name/email address of someone the user has no
knowledge of. The user insists they never reply to emails of multiple
recipients so that this address could end up in the address book.

I manually searched the address book and all available Contacts folders
for
the display name and email address but never found it. I also went through
the steps of turning off auto-complete and name checking, renamed the .NK2
file and the address was still resolved to the unknown party. Creating a
new
profile was the only solution.

My problem: it is a client dealing with confidential material. They want
to
ensure this does not happen again. I am suggesting turning off name
checking
and auto complete on all client PCs. They want an explanation as to how
this
name ended up being resolved since the user (i.e. owner of the company)
insists they "never" reply to list emails. Any input on this would be
greatly
appreciated.

Thanks!
Click to expand...
Click to expand...
 
Outlook 2000 stores autoresolution entires in a *.NICK file.
http://support.microsoft.com/kb/198008/EN-US/
--
Russ Valentine
[MVP-Outlook]
Sharon said:
Diane,

Thank you for your response. The only options present in this client were
the auto-complete and name checking. I only see the suggest name option in
my
2003 client.

In response to Russ: there were .NK2 files present on the machine and the
client is 2000. It might be possible that an upgrade was incomplete.

I still wonder if there is any other way for an email address to end up as
an auto-complete option if it was not in a previous outgoing email.

Diane Poremsky said:
disabling name checking won't make a difference - you need to disable
suggest names,

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Sharon said:
Hi,

I have a user (OL 2000) that sent an email intended for a GAL address.
Auto-complete filled in a name/email address of someone the user has no
knowledge of. The user insists they never reply to emails of multiple
recipients so that this address could end up in the address book.

I manually searched the address book and all available Contacts folders
for
the display name and email address but never found it. I also went
through
the steps of turning off auto-complete and name checking, renamed the
.NK2
file and the address was still resolved to the unknown party. Creating
a
new
profile was the only solution.

My problem: it is a client dealing with confidential material. They
want
to
ensure this does not happen again. I am suggesting turning off name
checking
and auto complete on all client PCs. They want an explanation as to how
this
name ended up being resolved since the user (i.e. owner of the company)
insists they "never" reply to list emails. Any input on this would be
greatly
appreciated.

Thanks!
Click to expand...
Click to expand...
Click to expand...
 
Thank you Russ for the follow up. My final resolution was to create a new
profile. I did not see any .NICK files and will have to remember to look at
other 2000 clients to see if they are visible or not.

I really wonder if this installation was modified along the way as it
definitely retains bits and pieces of different versions.

Thank you for your responses.

Russ Valentine said:
Outlook 2000 stores autoresolution entires in a *.NICK file.
http://support.microsoft.com/kb/198008/EN-US/
--
Russ Valentine
[MVP-Outlook]
Sharon said:
Diane,

Thank you for your response. The only options present in this client were
the auto-complete and name checking. I only see the suggest name option in
my
2003 client.

In response to Russ: there were .NK2 files present on the machine and the
client is 2000. It might be possible that an upgrade was incomplete.

I still wonder if there is any other way for an email address to end up as
an auto-complete option if it was not in a previous outgoing email.

Diane Poremsky said:
disabling name checking won't make a difference - you need to disable
suggest names,

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Hi,

I have a user (OL 2000) that sent an email intended for a GAL address.
Auto-complete filled in a name/email address of someone the user has no
knowledge of. The user insists they never reply to emails of multiple
recipients so that this address could end up in the address book.

I manually searched the address book and all available Contacts folders
for
the display name and email address but never found it. I also went
through
the steps of turning off auto-complete and name checking, renamed the
.NK2
file and the address was still resolved to the unknown party. Creating
a
new
profile was the only solution.

My problem: it is a client dealing with confidential material. They
want
to
ensure this does not happen again. I am suggesting turning off name
checking
and auto complete on all client PCs. They want an explanation as to how
this
name ended up being resolved since the user (i.e. owner of the company)
insists they "never" reply to list emails. Any input on this would be
greatly
appreciated.

Thanks!
Click to expand...
Click to expand...
Click to expand...
 
It had to have been. There would be no other way for an NK2 file to be
there. They did not exist until Outlook 2002.
--
Russ Valentine
[MVP-Outlook]
Sharon said:
Thank you Russ for the follow up. My final resolution was to create a new
profile. I did not see any .NICK files and will have to remember to look
at
other 2000 clients to see if they are visible or not.

I really wonder if this installation was modified along the way as it
definitely retains bits and pieces of different versions.

Thank you for your responses.

Russ Valentine said:
Outlook 2000 stores autoresolution entires in a *.NICK file.
http://support.microsoft.com/kb/198008/EN-US/
--
Russ Valentine
[MVP-Outlook]
Sharon said:
Diane,

Thank you for your response. The only options present in this client
were
the auto-complete and name checking. I only see the suggest name option
in
my
2003 client.

In response to Russ: there were .NK2 files present on the machine and
the
client is 2000. It might be possible that an upgrade was incomplete.

I still wonder if there is any other way for an email address to end up
as
an auto-complete option if it was not in a previous outgoing email.

:

disabling name checking won't make a difference - you need to disable
suggest names,

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/






Hi,

I have a user (OL 2000) that sent an email intended for a GAL
address.
Auto-complete filled in a name/email address of someone the user has
no
knowledge of. The user insists they never reply to emails of
multiple
recipients so that this address could end up in the address book.

I manually searched the address book and all available Contacts
folders
for
the display name and email address but never found it. I also went
through
the steps of turning off auto-complete and name checking, renamed
the
.NK2
file and the address was still resolved to the unknown party.
Creating
a
new
profile was the only solution.

My problem: it is a client dealing with confidential material. They
want
to
ensure this does not happen again. I am suggesting turning off name
checking
and auto complete on all client PCs. They want an explanation as to
how
this
name ended up being resolved since the user (i.e. owner of the
company)
insists they "never" reply to list emails. Any input on this would
be
greatly
appreciated.

Thanks!
Click to expand...
Click to expand...
Click to expand...
 
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