My Vista Ultimate refuse to fax

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can help?
 
"My" Documents? Point it to Documents in Vista; "My Documents" is for XP
compatibility and is a junction point not a real folder...
 
Except WFS doesn't offer the ability to browse to the Documents folder.
This error usually occurs when a user has moved their Documents folder to
the root of a drive.
 
Good to know...

Russ Valentine said:
Except WFS doesn't offer the ability to browse to the Documents folder.
This error usually occurs when a user has moved their Documents folder to
the root of a drive.
--
Russ Valentine
[MVP-Outlook]
Mac said:
"My" Documents? Point it to Documents in Vista; "My Documents" is for XP
compatibility and is a junction point not a real folder...
Click to expand...
Click to expand...
 
Hi, Russ,
You are very right, I have point Documents to the root of D:\, do you have
any solution to the problem?
thanks\
Anthony

Russ Valentine said:
So tell us the rest. Did you move your Documents Folder?
--
Russ Valentine
[MVP-Outlook]
Anthony said:
Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax
and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can
help?
Click to expand...
Click to expand...
 
Yes. Move it somewhere else. WFS can't find it when it is on the root of a
drive.

--
Russ Valentine
[MVP-Outlook]
Anthony H Yang said:
Hi, Russ,
You are very right, I have point Documents to the root of D:\, do you have
any solution to the problem?
thanks\
Anthony

Russ Valentine said:
So tell us the rest. Did you move your Documents Folder?
--
Russ Valentine
[MVP-Outlook]
Anthony said:
Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax
and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can
help?
Click to expand...
Click to expand...
Click to expand...
 
hi, Russ,
thanks for the suggestion.
The previous problem has been resolved by pointing the Document to a folder,
but new problem occurs.
After I start Windows Fax and Scan, I have configured User Info. Then I was
asked to create a fax account. But when I try to create an account use
built-in modem (I am using a Sony Vaio Laptop which comes with a built-in
Modem, and working fine), system says cannot find the modem. I delete the
name of the default one, later system says cannot contact RPC server. ???
May you please help. I think Vista makes the fax too complicated, XP used to
be simple and efficient.
Thanks

Russ Valentine said:
Yes. Move it somewhere else. WFS can't find it when it is on the root of a
drive.

--
Russ Valentine
[MVP-Outlook]
Anthony H Yang said:
Hi, Russ,
You are very right, I have point Documents to the root of D:\, do you
have any solution to the problem?
thanks\
Anthony

Russ Valentine said:
So tell us the rest. Did you move your Documents Folder?
--
Russ Valentine
[MVP-Outlook]
Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax
and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can
help?
Click to expand...
Click to expand...
Click to expand...
 
Actually WFS is far more reliable and tolerant of modems than its
predecessor in XP. Have you verified that your modem supports class 1 or 2
Fax and is on the Vista Hardware Compatibility List?

--
Russ Valentine
[MVP-Outlook]
Anthony H Yang said:
hi, Russ,
thanks for the suggestion.
The previous problem has been resolved by pointing the Document to a
folder, but new problem occurs.
After I start Windows Fax and Scan, I have configured User Info. Then I
was asked to create a fax account. But when I try to create an account use
built-in modem (I am using a Sony Vaio Laptop which comes with a built-in
Modem, and working fine), system says cannot find the modem. I delete the
name of the default one, later system says cannot contact RPC server. ???
May you please help. I think Vista makes the fax too complicated, XP used
to be simple and efficient.
Thanks

Russ Valentine said:
Yes. Move it somewhere else. WFS can't find it when it is on the root of
a drive.

--
Russ Valentine
[MVP-Outlook]
Anthony H Yang said:
Hi, Russ,
You are very right, I have point Documents to the root of D:\, do you
have any solution to the problem?
thanks\
Anthony

"Russ Valentine [MVP-Outlook]" <[email protected]> дÈëÏûÏ¢
So tell us the rest. Did you move your Documents Folder?
--
Russ Valentine
[MVP-Outlook]
Hi,
Can anyone help?
My vista Ultimate edition refuse to send fax. When I click Windows Fax
and
Scan, the system pop up a windows saying that Fax could not access my
document folder, so it could not be initialised.
I have stop the service, and restart it again, problem remains.
i did not use bitlock, or any other encryption software, so anyone can
help?
Click to expand...
Click to expand...
Click to expand...
 
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