My PC freezes on shutdown

[Guest]

Putting it basically my PC rarely shuts down completely by itself when i restart or turn it off through wiindows
it goes to the windows shutdown background and pauses on "saving settings ....." text but fails to cut the power out i.e. i have to manually turn it off the electricity at the plug

i have a feeling its to do with one or a combination of things - task manager or bar freezing / internet disconnection freezes desktop

any ideas ?

 

[Rick]

my pc does the same thing but also locks up prior to
shutdown by making my aol software freeze. i have been
told that it is an issue with Q811493 update and xp sp1
there are further details available @
http://support.microsoft.com/default.aspx?scid=kb;en-
us;819634&Product=winxp

-----Original Message-----
Putting it basically my PC rarely shuts down completely

by itself when i restart or turn it off through wiindows

it goes to the windows shutdown background and pauses

on "saving settings ....." text but fails to cut the
power out i.e. i have to manually turn it off the
electricity at the plug

i have a feeling its to do with one or a combination of

things - task manager or bar freezing / internet
disconnection freezes desktop

 

[Guest]

well ive still got this problem and im trying your suggestion
ill message back if it works for others