R
Ross
Hi all
I wonder if someone could shed some light on this. I do some IT
support work for a private school as a volunteer where my partner is
the manager. They have an old NT 4 server, a few XP Pro workstations
with MS Office. Sorry if this is the wrong newsgroup. I couldn't find
an XP network group.
I went there last night after being told that when a user saves to a
shared folder on the server, her co-worker cannot see the file. I
thought it would be a permissions problem but it doesn't appear to be.
They both have full control for that folder.
In a nutshell, if I save a document from Word or excel into a shared
folder in 'My Network Places' then it does not appear on the server.
Using a drive letter works fine.
Longer version. The problem is apparent even from one workstation.
There is a shortcut on the desktop to the shared folder in 'My Network
Places'. In that folder I can see the files on the server. If I open
Word, create a document and save to that folder either in My Network
Places directly or using the desktop shortcut, then the file is not
visible in that folder using Windows Explorer or even the file open
box in Word. I looked physically on the server and its not there. The
only way I can reopen the file is by selecting it as a recent document
in Word's file menu. Once open, Word's File / Properties / General
gives its path as the local desktop, something like:
C:\Documents and Settings\MyName\Desktop\Shortcut Name
If I navigate to there using Explorer, I see the network share and its
files again as expected but not this file. I searched for the file on
C: and it is not found. Once the file drops out of the most recent
list I don't know how or where to find it.
The problem only seems to happen with Word and Excel. If I save to the
same shared folder using notepad or copy or drag and drop a file into
that desktop shortcut, it happily appears on the server, no problem.
I then mapped a drive letter to the same share. Using that instead of
the My Network Places folder works perfectly from Word and everywhere
else. I guess that solves the problem but I don't understand it. I'm
also a little nervous about deleting the desktop shortcut because I
wonder if its containing real files locally.
Thanks for any help.
Cheers
Ross
I wonder if someone could shed some light on this. I do some IT
support work for a private school as a volunteer where my partner is
the manager. They have an old NT 4 server, a few XP Pro workstations
with MS Office. Sorry if this is the wrong newsgroup. I couldn't find
an XP network group.
I went there last night after being told that when a user saves to a
shared folder on the server, her co-worker cannot see the file. I
thought it would be a permissions problem but it doesn't appear to be.
They both have full control for that folder.
In a nutshell, if I save a document from Word or excel into a shared
folder in 'My Network Places' then it does not appear on the server.
Using a drive letter works fine.
Longer version. The problem is apparent even from one workstation.
There is a shortcut on the desktop to the shared folder in 'My Network
Places'. In that folder I can see the files on the server. If I open
Word, create a document and save to that folder either in My Network
Places directly or using the desktop shortcut, then the file is not
visible in that folder using Windows Explorer or even the file open
box in Word. I looked physically on the server and its not there. The
only way I can reopen the file is by selecting it as a recent document
in Word's file menu. Once open, Word's File / Properties / General
gives its path as the local desktop, something like:
C:\Documents and Settings\MyName\Desktop\Shortcut Name
If I navigate to there using Explorer, I see the network share and its
files again as expected but not this file. I searched for the file on
C: and it is not found. Once the file drops out of the most recent
list I don't know how or where to find it.
The problem only seems to happen with Word and Excel. If I save to the
same shared folder using notepad or copy or drag and drop a file into
that desktop shortcut, it happily appears on the server, no problem.
I then mapped a drive letter to the same share. Using that instead of
the My Network Places folder works perfectly from Word and everywhere
else. I guess that solves the problem but I don't understand it. I'm
also a little nervous about deleting the desktop shortcut because I
wonder if its containing real files locally.
Thanks for any help.
Cheers
Ross