my modem randomly resets. not sure what to try next

  • Thread starter Thread starter scarlic
  • Start date Start date
S

scarlic

Gotta type fast because my modem resets on its own -- it's possessed.

I have a Dell Dimension 4550.

I have DSL connection, using a Touchstone Telephone Modem.

I run Winsdows XP and it was installed at purchase. I use Explorer 8.

My firewall is on and I also use Lavasoft Ad-Aware, Anniversary Edition.

The model resets randomly. Sometimes it's working for an hour, other times
it resets every other minute.

I have a Linksys wireless router attached to allow access to my son's
laptop. It has worked flawlessly.

I have called my ISP support center. First, I replaced the modem. They've
come to the house and my connection is fine and the modem is in good health.
They cannot find a problem from their end to mine. Now, I suspect something
in the software is causing this issue.

I have updated the modem driver, reinstalled my anti-virus software and am
now firmly stuck with this annoying problem.

When I lose connection, sometimes the Network Diagnostics tool can
re-establish connectivity. When it does, I get this diagnostic log report:

Last diagnostic run time: 05/19/09 07:38:51
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically
Detect Settings:Disabled Automatic Configuration Script: Proxy Server: Proxy
Bypass list:
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication
test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R) PRO/100
VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Any ideas? Help would be appreciated before I rip my eyebrows out.
 
not yet. am going to. issue compounded by me breaking my left elbow last
night and not being able to type much or sit much at the computer. oy!

Unknown said:
Did you try the line filters?
scarlic said:
Gotta type fast because my modem resets on its own -- it's possessed.

I have a Dell Dimension 4550.

I have DSL connection, using a Touchstone Telephone Modem.

I run Winsdows XP and it was installed at purchase. I use Explorer 8.

My firewall is on and I also use Lavasoft Ad-Aware, Anniversary Edition.

The model resets randomly. Sometimes it's working for an hour, other times
it resets every other minute.

I have a Linksys wireless router attached to allow access to my son's
laptop. It has worked flawlessly.

I have called my ISP support center. First, I replaced the modem. They've
come to the house and my connection is fine and the modem is in good
health.
They cannot find a problem from their end to mine. Now, I suspect
something
in the software is causing this issue.

I have updated the modem driver, reinstalled my anti-virus software and am
now firmly stuck with this annoying problem.

When I lose connection, sometimes the Network Diagnostics tool can
re-establish connectivity. When it does, I get this diagnostic log report:

Last diagnostic run time: 05/19/09 07:38:51
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically
Detect Settings:Disabled Automatic Configuration Script: Proxy Server:
Proxy
Bypass list:
info This computer has the following default gateway entry(ies):
192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication
test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R)
PRO/100
VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name
or
address could not be resolved
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Any ideas? Help would be appreciated before I rip my eyebrows out.
Click to expand...
Click to expand...
 
ok, i don't know where to begin with trying a line filter.

Unknown said:
Did you try the line filters?
scarlic said:
Gotta type fast because my modem resets on its own -- it's possessed.

I have a Dell Dimension 4550.

I have DSL connection, using a Touchstone Telephone Modem.

I run Winsdows XP and it was installed at purchase. I use Explorer 8.

My firewall is on and I also use Lavasoft Ad-Aware, Anniversary Edition.

The model resets randomly. Sometimes it's working for an hour, other times
it resets every other minute.

I have a Linksys wireless router attached to allow access to my son's
laptop. It has worked flawlessly.

I have called my ISP support center. First, I replaced the modem. They've
come to the house and my connection is fine and the modem is in good
health.
They cannot find a problem from their end to mine. Now, I suspect
something
in the software is causing this issue.

I have updated the modem driver, reinstalled my anti-virus software and am
now firmly stuck with this annoying problem.

When I lose connection, sometimes the Network Diagnostics tool can
re-establish connectivity. When it does, I get this diagnostic log report:

Last diagnostic run time: 05/19/09 07:38:51
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically
Detect Settings:Disabled Automatic Configuration Script: Proxy Server:
Proxy
Bypass list:
info This computer has the following default gateway entry(ies):
192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication
test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R)
PRO/100
VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name
or
address could not be resolved
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Any ideas? Help would be appreciated before I rip my eyebrows out.
Click to expand...
Click to expand...
 
When you install a digital service line you must install line filters for
all your phones. Your ISP should provide them for you.
scarlic said:
ok, i don't know where to begin with trying a line filter.

Unknown said:
Did you try the line filters?
scarlic said:
Gotta type fast because my modem resets on its own -- it's possessed.

I have a Dell Dimension 4550.

I have DSL connection, using a Touchstone Telephone Modem.

I run Winsdows XP and it was installed at purchase. I use Explorer 8.

My firewall is on and I also use Lavasoft Ad-Aware, Anniversary
Edition.

The model resets randomly. Sometimes it's working for an hour, other
times
it resets every other minute.

I have a Linksys wireless router attached to allow access to my son's
laptop. It has worked flawlessly.

I have called my ISP support center. First, I replaced the modem.
They've
come to the house and my connection is fine and the modem is in good
health.
They cannot find a problem from their end to mine. Now, I suspect
something
in the software is causing this issue.

I have updated the modem driver, reinstalled my anti-virus software and
am
now firmly stuck with this annoying problem.

When I lose connection, sometimes the Network Diagnostics tool can
re-establish connectivity. When it does, I get this diagnostic log
report:

Last diagnostic run time: 05/19/09 07:38:51
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE:
Automatically
Detect Settings:Disabled Automatic Configuration Script: Proxy Server:
Proxy
Bypass list:
info This computer has the following default gateway entry(ies):
192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock
catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback
communication
test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback
communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R)
PRO/100
VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name
or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server
name
or
address could not be resolved
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name
or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name
or
address could not be resolved
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Any ideas? Help would be appreciated before I rip my eyebrows out.
Click to expand...
Click to expand...
Click to expand...
 
Plug filter into wall socket , 2 sockets on filter , one for DSL line
other for phone line .




ok, i don't know where to begin with trying a line filter.

Unknown said:
Did you try the line filters?
scarlic said:
Gotta type fast because my modem resets on its own -- it's possessed.

I have a Dell Dimension 4550.

I have DSL connection, using a Touchstone Telephone Modem.

I run Winsdows XP and it was installed at purchase. I use Explorer 8.

My firewall is on and I also use Lavasoft Ad-Aware, Anniversary Edition.

The model resets randomly. Sometimes it's working for an hour, other times
it resets every other minute.

I have a Linksys wireless router attached to allow access to my son's
laptop. It has worked flawlessly.

I have called my ISP support center. First, I replaced the modem. They've
come to the house and my connection is fine and the modem is in good
health.
They cannot find a problem from their end to mine. Now, I suspect
something
in the software is causing this issue.

I have updated the modem driver, reinstalled my anti-virus software and am
now firmly stuck with this annoying problem.

When I lose connection, sometimes the Network Diagnostics tool can
re-establish connectivity. When it does, I get this diagnostic log report:

Last diagnostic run time: 05/19/09 07:38:51
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically
Detect Settings:Disabled Automatic Configuration Script: Proxy Server:
Proxy
Bypass list:
info This computer has the following default gateway entry(ies):
192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication
test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R)
PRO/100
VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name
or
address could not be resolved
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Any ideas? Help would be appreciated before I rip my eyebrows out.
Click to expand...
Click to expand...
Click to expand...
 
ok. i'll do it. so do i justwalk into a best buy and say "gimmie a line
filter"? i never even heard of them before.

Jim said:
Plug filter into wall socket , 2 sockets on filter , one for DSL line
other for phone line .




ok, i don't know where to begin with trying a line filter.

Unknown said:
Did you try the line filters?
Gotta type fast because my modem resets on its own -- it's possessed.

I have a Dell Dimension 4550.

I have DSL connection, using a Touchstone Telephone Modem.

I run Winsdows XP and it was installed at purchase. I use Explorer 8.

My firewall is on and I also use Lavasoft Ad-Aware, Anniversary Edition.

The model resets randomly. Sometimes it's working for an hour, other times
it resets every other minute.

I have a Linksys wireless router attached to allow access to my son's
laptop. It has worked flawlessly.

I have called my ISP support center. First, I replaced the modem. They've
come to the house and my connection is fine and the modem is in good
health.
They cannot find a problem from their end to mine. Now, I suspect
something
in the software is causing this issue.

I have updated the modem driver, reinstalled my anti-virus software and am
now firmly stuck with this annoying problem.

When I lose connection, sometimes the Network Diagnostics tool can
re-establish connectivity. When it does, I get this diagnostic log report:

Last diagnostic run time: 05/19/09 07:38:51
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically
Detect Settings:Disabled Automatic Configuration Script: Proxy Server:
Proxy
Bypass list:
info This computer has the following default gateway entry(ies):
192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication
test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R)
PRO/100
VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name
or
address could not be resolved
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Any ideas? Help would be appreciated before I rip my eyebrows out.
Click to expand...
Click to expand...
Click to expand...
 
Get them from your ISP if possible.
scarlic said:
ok. i'll do it. so do i justwalk into a best buy and say "gimmie a line
filter"? i never even heard of them before.

Jim said:
Plug filter into wall socket , 2 sockets on filter , one for DSL line
other for phone line .




ok, i don't know where to begin with trying a line filter.

:

Did you try the line filters?
Gotta type fast because my modem resets on its own -- it's
possessed.

I have a Dell Dimension 4550.

I have DSL connection, using a Touchstone Telephone Modem.

I run Winsdows XP and it was installed at purchase. I use Explorer
8.

My firewall is on and I also use Lavasoft Ad-Aware, Anniversary
Edition.

The model resets randomly. Sometimes it's working for an hour, other
times
it resets every other minute.

I have a Linksys wireless router attached to allow access to my
son's
laptop. It has worked flawlessly.

I have called my ISP support center. First, I replaced the modem.
They've
come to the house and my connection is fine and the modem is in good
health.
They cannot find a problem from their end to mine. Now, I suspect
something
in the software is causing this issue.

I have updated the modem driver, reinstalled my anti-virus software
and am
now firmly stuck with this annoying problem.

When I lose connection, sometimes the Network Diagnostics tool can
re-establish connectivity. When it does, I get this diagnostic log
report:

Last diagnostic run time: 05/19/09 07:38:51
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE:
Automatically
Detect Settings:Disabled Automatic Configuration Script: Proxy
Server:
Proxy
Bypass list:
info This computer has the following default gateway entry(ies):
192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock
catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback
communication
test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback
communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R)
PRO/100
VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server
name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server
name
or
address could not be resolved
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
warn HTTP: Error 12007 connecting to www.hotmail.com: The server
name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server
name or
address could not be resolved
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Any ideas? Help would be appreciated before I rip my eyebrows out.
Click to expand...
Click to expand...
Click to expand...
 
" Dsl line filter , please " ;)


ok. i'll do it. so do i justwalk into a best buy and say "gimmie a line
filter"? i never even heard of them before.

Jim said:
Plug filter into wall socket , 2 sockets on filter , one for DSL line
other for phone line .




ok, i don't know where to begin with trying a line filter.

:

Did you try the line filters?
Gotta type fast because my modem resets on its own -- it's possessed.

I have a Dell Dimension 4550.

I have DSL connection, using a Touchstone Telephone Modem.

I run Winsdows XP and it was installed at purchase. I use Explorer 8.

My firewall is on and I also use Lavasoft Ad-Aware, Anniversary Edition.

The model resets randomly. Sometimes it's working for an hour, other times
it resets every other minute.

I have a Linksys wireless router attached to allow access to my son's
laptop. It has worked flawlessly.

I have called my ISP support center. First, I replaced the modem. They've
come to the house and my connection is fine and the modem is in good
health.
They cannot find a problem from their end to mine. Now, I suspect
something
in the software is causing this issue.

I have updated the modem driver, reinstalled my anti-virus software and am
now firmly stuck with this annoying problem.

When I lose connection, sometimes the Network Diagnostics tool can
re-establish connectivity. When it does, I get this diagnostic log report:

Last diagnostic run time: 05/19/09 07:38:51
HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
info HTTP: Successfully connected to www.microsoft.com.
info HTTPS: Successfully connected to www.microsoft.com.
info FTP (Passive): Successfully connected to ftp.microsoft.com.


DNS Client Diagnostic
DNS - Not a home user scenario
info Using Web Proxy: no
info Resolving name ok for (www.microsoft.com): yes
No DNS servers
DNS failure


Gateway Diagnostic
Gateway
info The following proxy configuration is being used by IE: Automatically
Detect Settings:Disabled Automatic Configuration Script: Proxy Server:
Proxy
Bypass list:
info This computer has the following default gateway entry(ies):
192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 1 try(ies)
info TCP port 80 on host 207.46.19.254 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK


IP Layer Diagnostic
Corrupted IP routing table
info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries
action The ARP cache has been flushed


IP Configuration Diagnostic
Invalid IP address
info Valid IP address detected: 192.168.1.100


Wireless Diagnostic
Wireless - Service disabled
Wireless - User SSID
Wireless - First time setup
Wireless - Radio off
Wireless - Out of range
Wireless - Hardware issue
Wireless - Novice user
Wireless - Ad-hoc network
Wireless - Less preferred
Wireless - 802.1x enabled
Wireless - Configuration mismatch
Wireless - Low SNR


WinSock Diagnostic
WinSock status
info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication
test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication
test.
info Provider entry RSVP UDP Service Provider passed the loopback
communication test.
info Provider entry RSVP TCP Service Provider passed the loopback
communication test.
info Connectivity is valid for all Winsock service providers.


Network Adapter Diagnostic
Network location detection
info Using home Internet connection
Network adapter identification
info Network connection: Name=Local Area Connection, Device=Intel(R)
PRO/100
VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Ethernet connection selected
Network adapter status
info Network connection status: Connected


HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name
or
address could not be resolved
warn FTP (Passive): Error 12031 connecting to ftp.microsoft.com: The
connection with the server was reset
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or
address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or
address could not be resolved
info FTP (Active): Successfully connected to ftp.microsoft.com.
error Could not make an HTTP connection.
error Could not make an HTTPS connection.

Any ideas? Help would be appreciated before I rip my eyebrows out.
Click to expand...
Click to expand...
Click to expand...
 
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