My Media Player 9 won't install

  • Thread starter Thread starter KMP
  • Start date Start date
K

KMP

The install snags at setting system restore....I've
downloaded it twice and tried to set it up at least 4
times. Never gets past setting system restore. Anybody
know how to get it to install?
Thanks
 
Hi there. I'm currently troubleshooting a problem with
them and they gave me instructions on how to uninstall
and reinstall Media Player 9. Good luck....isn't
windows fun?

Scott
***
Instructions from Microsoft Tech Support
***
Hello Scott,

I have checked all of the dll files that are loading
under explorer.exe. They are system files that required
by your system with the correct file version.

Based on our current status, I would recommend you
reinstall Windows Media Player as follows:

1. Click Start, click Run, type command and click OK

2. In the command prompt window, type the following
command (exactly, do not even add a space) and press
Enter:

rundll32.exe setupapi,InstallHinfSection uninstall 132
c:\windows\inf\wmp.inf

Note: I would like to verify if your system is installed
in drive C. If you have installed Windows Me to other
drive (such as drive D), change c:\windows\inf\wmp.inf to
d:\windows\inf\wmp.inf

3. Restart the computer.

To reinsatll Windows Media Player, please go to the
following web site:

WMP for Windows XP

http://www.microsoft.com/downloads/search.aspx?
displaylang=en&categoryid=4

Please try the suggestions shown above and let me know
the results. I look forward to hearing from you.
 
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