my laptop won't boot

  • Thread starter Thread starter Kelly
  • Start date Start date
K

Kelly

Hi :) I have a serious problem with my laptop.
One day my laptop wasn't going fast enough for me so
I turned it off by pressing and holding the on button.
The next time I tried to turn on my computer, it turned to a blue screen
that says:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

UNMOUNTABLE_BOOT_VOLUME

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use Safe Mode to remove or disable components, restart your computer,
press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x000000ED (0x833D52C0, 0XC0000006, OX00000000, 0X00000000)

=-------------------------------------------------------------------------------------

those are zeros by the way. PLEASE HELP. I'm only a student and I am afraid
just to fix this problem it's going to cost me a lot. Also, I do not have any
new hardware or software. (At least, those i am aware of). Please Please Help.
 
Kelly said:
Hi :) I have a serious problem with my laptop.
One day my laptop wasn't going fast enough for me so
I turned it off by pressing and holding the on button.
The next time I tried to turn on my computer, it turned to a blue screen
that says:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

UNMOUNTABLE_BOOT_VOLUME

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use Safe Mode to remove or disable components, restart your computer,
press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x000000ED (0x833D52C0, 0XC0000006, OX00000000, 0X00000000)

=-------------------------------------------------------------------------------------

those are zeros by the way. PLEASE HELP. I'm only a student and I am afraid
just to fix this problem it's going to cost me a lot. Also, I do not have any
new hardware or software. (At least, those i am aware of). Please Please Help.
Click to expand...

Boot up to the Recovery Console:
How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449/

Description of the Windows XP Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;314058

How to enable an administrator to log on automatically in Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;312149

At the prompt type the below commands and press Enter, *Space noted by ^, do not type
the ^.
** Do not type this line - Note: change drive to the actual drive letter Windows is
installed on. Ex: chkdsk c /r **
chkdsk ^ drive ^ /r
exit

If Windows fails to load, boot to the Recovery Console.
At the prompt type the below commands and press Enter, *Space noted by ^, do not type
the ^.
** Do not type type this line - Note: change drive to the actual drive letter Windows
is installed on. Ex: fixboot c: **
fixboot ^ drive:
exit

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
 
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