My ISP says my Outlook 07 needs to be set up for internet email

  • Thread starter Thread starter Sons
  • Start date Start date
S

Sons

I have gone into ad d& install programs and added everything I could see but
there was not a setting specifically so outlook could accept email from
internet provides such as my web hosting or gmail. Can anyone help?
 
Hi DL
I have followed the instructions given by Gmail exactly and still cannot
connect. My ISP says it is a setting in Outlook 2007 that does not support
internet email which is why I cannot get Outlook to connect to my ISP or
Gmail. They say they cannot help with my computer settings as it is outside
their area. They did say I needed to go into add & remove programs and
enable internet mail in Outlook, but I cannot find a specific setting for
that and have turned on everything I can see to no avail. Do you know what
setting they mean and where I can find it?
 
Control Panel->Mail Icon->Accounts. Ensure you have a POP3 account
configured using your ISP settings.

If you selected an Exchange Account, remove it, install your POP3 account
and then follow GMail's account setup instructions.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Sons asked:

| Hi DL
| I have followed the instructions given by Gmail exactly and still
| cannot connect. My ISP says it is a setting in Outlook 2007 that
| does not support internet email which is why I cannot get Outlook to
| connect to my ISP or Gmail. They say they cannot help with my
| computer settings as it is outside their area. They did say I needed
| to go into add & remove programs and enable internet mail in Outlook,
| but I cannot find a specific setting for that and have turned on
| everything I can see to no avail. Do you know what setting they
| mean and where I can find it?
|
|| Go to gmail site and follow instructions for setting up OL
|| http://mail.google.com/support/bin/answer.py?hl=en&answer=13278
|| Do the same for your domain, unless you mean your ISP in which case
|| see their help pages
||
|| ||| I have gone into ad d& install programs and added everything I
||| could see but
||| there was not a setting specifically so outlook could accept email
||| from internet provides such as my web hosting or gmail. Can anyone
||| help? --
||| Sons
 
The ISP is full of it. Outlook 2003 and 2007 do not have a separate Internet
mode. you just need to add your isp account as a POP3 or IMAP account,
whichever it is.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
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